Protyre Autocare - Kettering Montagu Street Reviews 

429
TrustScore 4.5 out of 5

4.6

Montagu Street 117, NN16 8XJ Kettering, England, GB


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Rated 5 out of 5 stars

No Issues, Tyres fitted in a reasonable time, Staff were approachable and willing. No problems, would use again.

Company replied

Rated 5 out of 5 stars

Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they... See more

Company replied

Rated 4 out of 5 stars

Got a good price on 2 new tyres and tracking online.Fitted by local branch. Price dearer if ordered by branch, due to online discounts not available to branch. That’s why 4• not 5. Branch staff fr... See more

Rated 5 out of 5 stars

Rapid service by staff obviously interested in their jobs. I Bought a pair of tyres here 9-10 months ago and was recognised immediately by staff.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Kettering Montagu Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Montagu Street 117, NN16 8XJ, Kettering, England, United Kingdom

  • 01536 388230

4.6

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.6

All reviews

(429)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service today

Excellent service today at the Kettering store, popped in with a nail in my tyre they were able to repair. In and out in 20 minutes. Great service start to finish.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

The gentleman in reception was friendly, helpful and efficient. My tyre was repaired quickly and at a good price. Great service!

April 3, 2024
Rated 1 out of 5 stars

This place is not good for an allignment

If you want to save you money and brain cells, don't go there for an allignment. If you are a woman you will be ripped off for sure for nothing. I have expierenced that 2 years in a row, TWICE.
Thank you to Martin who tried to fix it, and did other major job on a car great, but still wasnt good enough in allignment. I don't know why he is keeping at work such unprofessional people, because both time my allignment was done by same people. Don't reccomend. I can't tell anything bad about other work they are doing, but for allignment I will never come back here.

February 22, 2024
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Miss Velikanova,

Thank you for notifying us of your concerns regarding the wheel alignment. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

deceitfully, unfairly, and arrogantly

I ordered two front tyres online, but they provided a different brand than what I requested without consulting me. I only discovered this later. I didn't expect them to make such a mistake. They also performed a wheel alignment. On the way home, the car was pulling to the right. The next day I had to return to request a repair, but they had a malfunctioning machine. They directed me to another service centre. They checked my tyres there and assured me everything was fine, but it wasn't. After the weekend, I had to return because the car still pulled to the right. It's difficult to trust them to properly inspect the car and fix it again. Although the car is driving better now, it still feels like it's pulling slightly to the right. I'm sorry, but I won't be returning there anymore. It's been stressful, and I'm very frustrated. I received different tyres than I requested, and I'm dissatisfied with the work done.

March 13, 2024
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Mr Drago,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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