No Issues, Tyres fitted in a reasonable time, Staff were approachable and willing. No problems, would use again.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they... See more
Company replied
Got a good price on 2 new tyres and tracking online.Fitted by local branch. Price dearer if ordered by branch, due to online discounts not available to branch. That’s why 4• not 5. Branch staff fr... See more
Rapid service by staff obviously interested in their jobs. I Bought a pair of tyres here 9-10 months ago and was recognised immediately by staff.
Company replied
Company details
About Protyre Autocare - Kettering Montagu Street
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Montagu Street 117, NN16 8XJ, Kettering, England, United Kingdom
- 01536 388230
4.6
Excellent
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2 stars is being generous
2 stars is being generous. Ordered and paid on-line. 2 tyres and tracking, tracking machine not working. Went to their other store in the same town, guess what.. tracking machine not working. Still waiting on them to call to book in for this already paid for service. Probably won't use them again due to the length of time it took them to change 2 tyres (3hrs).
May 10, 2025
Reply from Protyre Autocare - Kettering Montagu Street
Dear Ian,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kettering Montagu Street branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Had puncture and arivedt at about 8am and they were straight on to the repair. Had tyres changed and tracking adjusted. All four tyres changed tracking done all by 9.45 am. Excellent service.
Had puncture and artic
May 14, 2025
Unprompted review
Excellent price
Excellent price and great lads who looked after us well. Checked out my aircon and regassed as required.
May 3, 2025
prompt and efficient
May 5, 2025
Helpful and quick
May 5, 2025
Super service
I had recently bought a car from a famous used car company. Unfortunately there was an issue with the AC. I booked an AC check with Protyre. From the moment i arrived the workers and manager were friendly and very professional. They kept me updated and let me know there was no AC gas in the system. At the end I got the diagnostic printout and had fully working AC.
Bought the AC regas with a Spring discount which made it great value in comparison to other garages.
(Even better the car company after a complaint agreed to refund the regasing.)
April 30, 2025
Staff is rude and impolite.The guy…
Staff is rude and impolite.The guy fitting the tyre for me is so rude and impolite. He is staring at me when I looked at his working. He asked me don't watch. He did not do the work properly. He did not remove the tyre and put a new valve on it and did not polished the rim to remove the dirt. Finally after his fitting, my new tyre was leaking pressure from the valve and the rim. He said the problem is coming from my wheel.
April 23, 2025
Reply from Protyre Autocare - Kettering Montagu Street
Dear Yuk Leung,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent prompt professional service…
Excellent prompt professional service as always. Must say though £96 for 4 wheel tracking is very over priced!!
May 2, 2025
Polite staff and seemed helpfull
Polite staff and seemed helpfull , about a hour wait for the tyre to be fitted with appointment.
Only thing that has impacted my vistit is I asked for the cheapest tyre they could get in. They advised that is the one they had in stock (£125) however, after searching on their Website they could of ordered a tyre in at £80.
April 7, 2025
Reply from Protyre Autocare - Kettering Montagu Street
Dear Danny Page,
Thank you for taking the time to share your recent experience at our Kettering branch with us.
We would like the chance to investigate into this matter further for you, therefore we have brought this to the attention of the Area Manager and they will make contact with you as soon as they can.
Kindest regards,
Georgia
Customer Care - Protyre
Very good service
April 2, 2025
Made time for me even though they were…
Made time for me even though they were busy. Also drew my attention to a couple of other things that needed sorting out. Very polite and professional
March 19, 2025
Pleasant helpful and good price
March 19, 2025
Disappointment of having to make an…
Disappointment of having to make an appointment, but the service I received was good
March 19, 2025
The staff are knowledgeable
The staff are knowledgeable, polite and explain the problem with solution options without a hint of being patronising. You should be proud of your employees.
Make sure they know they are appriated by customer and you.
March 19, 2025
Reply from Protyre Autocare - Kettering Montagu Street
Dear Trevor,
Thank you for raising your concerns. We understand your frustration with the customer interaction and the lack of a promised call back from the team at our Kettering branch.
We have notified the Area Manager of this and thehy will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
I’ve never had anything but the best…
I’ve never had anything but the best experience with Selecta in Kettering. Super professional, efficient and friendly service.
March 10, 2025
Mounted new tyres
I arrive without booking. Front tire from side was deep cut in. They offered change new tyres the same day. After an hour was all done. Plus I got 20 pounds discount.
March 6, 2025
Unprompted review
Lovely staff
Lovely staff, friendly, very busy which delayed my 1 o'clock booking and then unable to complete job. Was able to book other job in at my convenience. Very good service
March 5, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.