Protyre Autocare - Kettering Montagu Street Reviews 

429
TrustScore 4.5 out of 5

4.6

Montagu Street 117, NN16 8XJ Kettering, England, GB


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Rated 5 out of 5 stars

No Issues, Tyres fitted in a reasonable time, Staff were approachable and willing. No problems, would use again.

Company replied

Rated 5 out of 5 stars

Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they... See more

Company replied

Rated 4 out of 5 stars

Got a good price on 2 new tyres and tracking online.Fitted by local branch. Price dearer if ordered by branch, due to online discounts not available to branch. That’s why 4• not 5. Branch staff fr... See more

Rated 5 out of 5 stars

Rapid service by staff obviously interested in their jobs. I Bought a pair of tyres here 9-10 months ago and was recognised immediately by staff.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Kettering Montagu Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Montagu Street 117, NN16 8XJ, Kettering, England, United Kingdom

  • 01536 388230

4.6

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.6

All reviews

(429)

33,771 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt

Prompt, efficient and reliable service.
Very friendly staff with good customer service.
Happy to price match to secure your business.

March 3, 2025
Rated 3 out of 5 stars

Wheel Alignment…

I returned to the Garage as my wheel alignment was done but the problem still presented, a mechanic I had look at the car said the job had not been done right and the steering wheel had not been centred prior to doing the job.

I’ve had both the front and rear wheel alignment done but unfortunately my car still pulls to the right so I can only assume it is another problem causing it.

The managers on both visits were very helpful and polite but not meaning to sound like a miserable individual, does the workforce need to swear so much as it gives an unprofessional feel to the place to both waiting customers ans those passing by.

An ok job done but in truth, I won’t be returning to that garage as I personally find the one round the corner more professional.

February 26, 2025
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Lee Jones,

Thank you for leaving us a review and notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Missing a Nail in tyre

They did change my tyres but I had asked them to check the other tyres but they didn't as one if the tyres had a nail in so ended up with a flat tyre on Sunday.

January 25, 2025
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Mis Scott ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kettering Montagu street  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologies for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Wrong tyre pressure

Tyre PSI reading on my door plate is 31 PSI.
It felt like I was driving on ice when I left so went to check tyre pressures and was set at 40 PSI. Possible mistake?

January 22, 2025
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Daynes,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our kettering  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh

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