Protyre Autocare - Kilmarnock Reviews 

811
TrustScore 4.5 out of 5

4.4

James Little Street 17, KA1 4AT Kilmarnock, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... See more

Company replied

Rated 5 out of 5 stars

Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.

Company replied

Rated 5 out of 5 stars

Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • James Little Street 17, KA1 4AT, Kilmarnock, Scotland, United Kingdom

  • 01563 531967

4.4

Excellent

TrustScore 4.5 out of 5

811 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(811)

34,797 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Locking wheel nut was not tight and…

Locking wheel nut was not tight and fitter marked wheel removing old balance weights
Also did not clean off double sided tape when he removed old balance weights

March 25, 2026
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear William Wilson,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

Slow service

Booked for 13:00 , tyres chosen and paid for online before attending. Took 2 hours to change 4 tyres. Folk who just walked in seen to more quickly. Slow service

March 16, 2026
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I had problems with my TPMS valves…

I had problems with my TPMS valves which the mechanic investigated for 20 minutes at no cost, eventually having to replace all of them with high quality ones at a competitive price in comparison to surrounding garages.
I’ve used Protyre-Abbotsinch a few times now and have found them to be very professional, approachable and knowledgeable, definitely my go to for tyres etc.
I would recommend them, straightforward honest service!

March 11, 2026
Rated 5 out of 5 stars

A deal which i couldnt say no too!!

Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also have to give the staff there dues for friendly, experinces and helpful. A job well done!

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

A tyre deal which i couldnt refuse!!!

Alan the manager of protyre in Kilmarnock was most helpful and managed to get me a very competive set of 4 tyres that i couldnt refused. This was also included 50% off the up to date laser wheel alinement. Which i was very much impressed with. I couldnt thank the staff in the end which was also friendly, helpfull and very experienced.. i fully recommend these guys

February 25, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful. They go above & beyond to advise even the smallest detail about problem you may have with your car.
I like how they do full diagnostic review when simply in for new tyres

February 11, 2026
Rated 5 out of 5 stars

Fast

Fast, efficient service. Ordered day before online, tyres fitted next day

January 28, 2026
Rated 5 out of 5 stars

Second time I’ve used Protyre

Second time I’ve used Protyre , both times the tyre fitting went well
With the fitters taking good care of my alloys. Time wise the job was completed quickly . Price wise I used the web site this time and found the prices very competitive

January 15, 2026
Rated 5 out of 5 stars

Andy is a legend

I had bought a cheap tyre a year ago when I ran over a screw, it was terrible and had worn badly over a year. The car had understeer issues on that side and would often spin when wet. Andy in Kilmarnock reccomended a set to replace both fronts with something a little higher priced than the last but it was really worth it and he also done my alignment showing me where each wheel was out. Driving the car is a pleasure again it feels like Andy put road glue on the tyres. Zero understeer and zero tyre slip in the wet. Il be back for the rears 100%

January 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look