Protyre Autocare - Kilmarnock Reviews 

811
TrustScore 4.5 out of 5

4.4

James Little Street 17, KA1 4AT Kilmarnock, Scotland, GB


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Rated 5 out of 5 stars

I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... See more

Company replied

Rated 5 out of 5 stars

Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.

Company replied

Rated 5 out of 5 stars

Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • James Little Street 17, KA1 4AT, Kilmarnock, Scotland, United Kingdom

  • 01563 531967

4.4

Excellent

TrustScore 4.5 out of 5

811 reviews

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4.4

All reviews

(811)

34,797 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient and quick change of two…

Efficient and quick change of two tyres. Used Protyre many times.

October 27, 2025
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello Mr Easton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Easy to deal with

Good job was done replacing the exhaust.relaxed atmosphere and accomodating.slight negative job took a bit longer than I was told.

October 22, 2025
Rated 5 out of 5 stars

.Top notch. The 2 guys working on the day I was…

The 2 guys working on the day I was there were excellent, the guy in charge, I think his name is Stevie has a perfect blend of friendlyness and professionalism. Both guys did a first rate job. They are a real credit to your business. Based on this I would have no hesitation in recommending protyre/Abbotsinch to anyone. Good tyres, well fitted at a good price.

October 15, 2025
Rated 5 out of 5 stars

Trust Abbotsinch QER (quick economical repairs)

All staff members were extremely polite & courteous. The mechanics took the time to explain & point out the parts of the car that needed replacing and/or repaired - namely 2 exhaust parts plus a screenwash pump - while taking the time to look out for the most cost effective way to carry out the repairs.

October 13, 2025
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello Mrs Hawthorn,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service with friendly staff!

Popped the car in here today as I had a slow puncture, but thought I also needed 2 tyres at the front (so I needed someone who would have 3 x 18" in stock). Spoke to Stevie who was really friendly and well informed. Confirmed I needed the two front, which I sort of suspected anyway and chatted me through the pros and cons of repair for the slow puncture if possible. Since I clock up the miles with my car, I decided to go ahead and replace all four tyres for the winter and I was offered a fab deal! They also checked my tracking, which I knew would need adjusted and sorted that for me too. All in all, I'm happy and so is my wallet!
First class advice and service - highly recommend!

October 8, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear Vivien Hamilton,

We're happy to hear that you had a positive experience with our team at our Kilmarnock branch!

It's great to know that you found our advice and service helpful when addressing your tyre needs.

We appreciate your recommendation!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service. The staff are friendly. I had previously been in to get my exhaust fixed and today with a puncture. Will definitely be returning when needed.

October 7, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear A Keirs

We're happy to hear about the positive experiences you've had with our friendly team at our Kilmarnock branch , for both your exhaust and puncture repairs.

We appreciate your loyalty.

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Tyre fittment

Appointment was on time, friendly staff,tyres fitted no problem ,in and out back on road.What else could you want.Oh and free coffee while waiting.

September 26, 2025
Rated 5 out of 5 stars

Went in for wheel alignment and Stevie…

Went in for wheel alignment and Stevie noticed how bad my tyres were. I recently had two new ones put in and told the others were fine. Stevie gave me a great deal and I couldn’t be more thankful for his help. It was all done there and then which I’m grateful for as I need my car due to mobility issues. Will definitely be back they have gained a new customer

September 23, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello Lynsay,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

Ordered tyres online, booked fitting. Can't fault the guys..quick, courteous and didn't have to wait long. Would recommend and use again.

September 17, 2025
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello,

We appreciate you taking the time to leave us such positive feedback! We're happy to hear that you found our team in centre quick and courteous, and that you would recommend us. We look forward to seeing you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service, friendly staff

After getting messed about by 4x4tyres, i ordered tyres through the Kilmarnock branch directly. Got 4x all terrains fitted with no issues whatsoever. Great bunch of guys, will be my go to for them in the future

September 13, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Friendly enough staff.

Went in to get my back box fixed before my cars MOT,But I ended up getting more work done than I anticipated, including 2 new tyres.
Left happy enough I guess. But,the heat shield was banging, took it back to get fixed. It's still banging. And now due to scheduling I won't have the time to get it fixed prior to the MOT so I'll get it fixed then.
Would I go back?. If I'm honest I'm not totally sure. Maybe. Time will tell

September 10, 2025
Rated 5 out of 5 stars

Friendliness of staff and professional job

Friendliness of staff and prompt on time finish of job. Was even offered free coffee and tunnocks tea cake. Had been in before for some advice and guy was able to sort out problem so I told him I would return next time I needed tyres. Definitely go back again

September 10, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast

⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star!

Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and beyond. Friendly, professional, and clearly knows his stuff. He explained the issue clearly, got the tyre changed swiftly, and even checked the alignment to make sure everything was spot on before I left.

No upselling, no fuss — just honest, efficient service. It’s rare to find someone who combines technical skill with genuine customer care, but Stevie and the team nailed it. I’ll definitely be back, and I’ll be recommending them to anyone in need of tyre help around Kilmarnock.

Thanks again, Stevie & team — you turned a frustrating morning into a smooth ride!

September 5, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Booked and paid for two front tyres to…

Booked and paid for two front tyres to be fitted then had to cancel £200 worth . Asked for refund was told no problem to then have nothing 2 and half wks on . Have called shop 4 times and been in and still nothing . Con men and liars stay clear .

August 22, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear Lesley Hunter,

Thank you for bringing this matter to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration, order number and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Enterprise Car Hire Tire Fix

We arrived at 4:30 in the afternoon with a nail is our Enterprise Car Hire. They bent over backwards to change our tire and get us on our way quickly and efficiently. They didn't have to take us in, but they did and we greatly appreciate it! I wish I had gotten the names of the individuals that assisted us because they went above and beyond to help us out. Thanks again from Texas!

August 28, 2025
Unprompted review
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Kilmarnock branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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