Protyre Autocare - Leeds Headingley Lane Reviews 

722
TrustScore 4.5 out of 5

4.7

43 Headingley Lane, Headingley, LS6 1DP Leeds, West Yorkshire, GB


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Rated 5 out of 5 stars

I was very pleased and satisfied with the service I received from Protyre Autocare. They kept me informed while they had my car in their depot. I was not able to collect my car owing to looking afte... See more

Company replied

Rated 5 out of 5 stars

I can't speak highly enough of Gavin and his colleagues at the heading branch of Protyre. I called Gavin regarding a smoking brake issue and he got me in the same day and they did everything they co... See more

Company replied

Rated 5 out of 5 stars

My car needed 4 new tyres. These were ordered to be fitted the next day, which was carried out with no problems . Very pleasant and courteous staff. I was able to wait in the seating area, charge my... See more

Company replied

Rated 5 out of 5 stars

Recently got my tyres changed here and had a very pleasant experience. I am a young woman so often feel intimidated taking my car into garages and worry about being ripped off but that is absolutely n... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Leeds Headingley Lane

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 43 Headingley Lane, Headingley, LS6 1DP, Leeds, West Yorkshire, United Kingdom

  • 0113 275 1974

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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4.7

All reviews

(722)

33,606 reviews in the last 12 months

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Rated 2 out of 5 stars

Decent mechanic, weird customer service

Think they did a decent job on the car, bloke tried to quote me £4k then ended up telling me it was a joke and was actually £400 when I told him no? I think it was meant to be a joke but wasn’t a very well executed one… as I say the work on the car was fine, not sure I’d be sprinting back with that customer service though, felt slightly scammy

May 6, 2026
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Mr Bloodgood,

We appreciate your feedback and are glad the car work met your expectations. 

We're sorry the initial quote caused concern; we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent Customer Service. Gavin and staff were efficient and…

Gavin and staff were efficient and effective in establishing the issue/problem with my car which was related to the replacement of tyres.
They ordered the tyres same day delivery ,fitted them and contacted me on completion.
I was very impressed with their level of customer service and will definately recommend this team - they made me feel safe.

May 6, 2026
Rated 3 out of 5 stars

Headingley Protyre Autocare..

My first experience with Protyre Autocare in Headingley was not great. Recently, I had an appointment booked for a wheel alignment of the two front wheels in the morning. I dropped the car at the garage around 9am and they told me the car will be ready in an hour. So, I went to a coffee shop, required some time to walk there and waited until the wheel alignment is done. The hour passed and received no phone call from the garage to confirm that the job is done. So, I called but no one answered the phone. Only after three hours did I mange to get a hold of someone on the phone to advise me that the car is ready for collection. The surprising thing was that when I collected the car, they told me that the member of staff I left the car keys in the morning informed no one about this job! First contact with this Protyre Autocare garage in Headingley and the experience was disappointing regarding the customer service at least. I wouldn’t recommend this garage based on my experience.

April 17, 2026
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Christos,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Reserved day no Tyre

Reserved day no Tyre , leave phone no , no one call back . Need to go to shop ask for Tyre . Staff say black circle no delivery to shop and want me leave . Checking computer for about 10-15mins . The Tyre was delivered. Make appointment next day . When I arrived on next day . Staff say no Tyre again. After checking computer for 10mins . The Tyre is in shop . Change Tyre need go to shop 3 times .

April 1, 2026
Protyre Autocare - Leeds Headingley Lane logo

Reply from Protyre Autocare - Leeds Headingley Lane

Dear Chim Sze Lai ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds Headingley Lane branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly, reliable, not pushy

To be honest, I use this company because their location is convenient for me. That said, it was easy to get a same-day booking to check my tyres, and replace two of them. The service is always friendly, what I particularly like is that they tell me what I need and don't try to sell me more than that.

March 27, 2026
Rated 5 out of 5 stars

Booked an appointment for new tyres

Booked an appointment for new tyres, arrived on time and the vehicle was looked at straightaway… Was told would take 2 hours and it did. Coupled with great advice and competitive pricing I will use again. Beats Halfords hands down when it comes to customer service. Excellent garage.

March 27, 2026
Rated 5 out of 5 stars

Fantastic service yet again

I unfortunately got yet another puncture in my tyre this one needed replacing and the guys at Headingley were super efficient and friendly.
Getting me back on the road as soon as possible.
Highly recommend this tyre company.

March 23, 2026

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