Needed two tyres with fitting at very short notice (day before MOT). Due to my tyres not being standard size and me wanting budget tyres they were hard to source but protyre had some in stock. I was h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Reception Service-5 star customer care. Great experience for my 9am appointment today. Garage Team- Quick turnaround, within the hour, all work had been completed and update given. Excellent Se... See more
I cannot recommend James (Horsforth) and his team at Protyre Armley, Leeds highly enough. From start to finish, nothing was too much trouble. They gave me clear estimates for the work, which... See more
Company replied
I have used Protyre on Tong Road for a few years now and have found them to be reliable and honest. If there is way to work around an issue to save me a few quid then they let me know and even though... See more
Company details
About Protyre Autocare - Leeds Tong Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
97 Tong Road, Armley, LS12 1BW, Leeds, West Yorkshire, United Kingdom
- 0113 279 2799
4.7
Excellent
592 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can not fault their service or cost
They have helped me out a few times now. No fuss or messing about just good service and value for money. I would recommend.
August 11, 2025
Reply from Protyre Autocare - Leeds Tong Road
Hello Tim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Good price, easy to book, friendly service
Very easy to use website. Ordered two tyres plus wheel alignment and then picked a location (Tong Road) and time to suit. All sorted within an hour too. Good price and friendly service. This is my second visit and I will definitely use them again.
August 13, 2025
Friendly staff
August 6, 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear customer,
Thank you for your review!
We’re so pleased to hear you received great service at our Leeds Tong Road branch. Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service and treated well
Excellent service and treated well
Quick and easy experience without any hiccups - great service
August 6, 2025
Very friendly staff,and good service
Very friendly staff,and good service, Thank you, have been using up for 10 years
July 28, 2025
Reply from Protyre Autocare - Leeds Tong Road
Hello Anil,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leeds branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
It has always been a nice experience.
It has always been a nice experience.
The guys are friendly and always cheerful.
July 23, 2025
Martin and his crew.
Martin and his crew are fantastic and well informed about vehicles and vehicle technology. I absolutely recommend this garage. Exceptionally clean workshop and tidy premises.
July 16, 2025
No refund after over a week
They couldn't fill the gas in my AC Because they didn't have the right connector then told me I would get a refund with 5-7 days and I still haven't got it
July 9, 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Choudry,
Thank you for taking the time to bring this to our attention. We are sorry to hear that you have not received a refund for your aircon regas yet.
We have raised this with the Area Manager who will look into this for you and will be in touch as soon as they can to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and one that you can trust
Was able to drop my car off first thing. Warm welcome and confirmation of what I had booked the car in for.
I was also able to get a service which I forgot to book.
July 7, 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Customer,
We appreciate you sharing your positive experience at our Leeds Tong Road branch! We're happy to hear our staff was friendly and the work met your standards and schedule.
we will look forward to welcoming you again soon.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Hello Richard,
We would like to thank you for sharing your feedback regarding the service you received at our Leeds branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Bluff ,
Thank you for your kind words! We're so pleased to hear you enjoyed our pleasant staff, great waiting area, and competitive prices at our Leeds tong road branch.
We truly appreciate you taking the time to share your experience, and we look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Kind regards,
Kayleigh
Customer Care – Protyre
Good advice
Easy to book in, prompt courteous service. Given advice regarding what would need sorting later in the year, even though car had passed its mot test.
June 25, 2025
Quick professional service
Quick professional service only thing is on email states to bring id, original email and card paid on and was not requested....
June 25, 2025
Reliable and accurate
June 18, 2025
Great experience no fuss
June 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.