I met the manager paul today. Really friendly and polite, assisted me well and im very happy with the service I received. More work coming your direction 5* Jordan
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Booked car in for 2 new tyres at 3pm didn't have to wait staff very helpful and polite had a coffee car ready on my way well pleased
Company replied
I've been using Protyre on Tong Road for a few years now for tires, repairs and MOT inspections. They are very well organised, friendly and well priced. They have good communication and a great team t... See more
Company replied
Needed two tyres with fitting at very short notice (day before MOT). Due to my tyres not being standard size and me wanting budget tyres they were hard to source but protyre had some in stock. I was h... See more
Company replied
Company details
About Protyre Autocare - Leeds Tong Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
97 Tong Road, Armley, LS12 1BW, Leeds, West Yorkshire, United Kingdom
- 0113 279 2799
4.6
Excellent
603 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and professional staff
Friendly and professional staff. 5 tyres fitted in less than one hour.
Highly recommended.
April 30, 2025
Always Great service good deal on…
Always Great service good deal on premium tyres good group of people, highly recommend.
April 25, 2025
Required new track rod end fittingn ??
Required new track rod end fittingn ??
Service was excellent cost was good, took less than 45 minutes.
Don't change something that works so well.
April 28, 2025
Highly recommend
Quick to book, great service provided, really pleased with the tyres and highly recommend.
April 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I booked for 11am on 8th April
I booked for 11am on 8th April. When I arrived I was told that the appt was for 9th April; this was incorrect. The receptionist found time for me which was good considering the traffic delays at Armley gyratory, 45 minutes from Headingley! The price of the tyre has increased considerably since Sept 2024 ans we will accordingly seek alternative sources next timer. I have been a loyal customer for years, and before 2007 of Alba Tyres, Bradford
April 14, 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear John Reed,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Prompt and professional service
Easy online booking system, had member of staff waiting for collection on arrival, given time to come pickup vehicle and it was ready on arrival.
April 1, 2025
Highly recommend
A fast, efficient and friendly service. My tyre was able to be repaired just by having the puncture done. I wasn’t ripped off and the work was done within 2 hours of making an enquiry. Highly recommend and will definitely use again.
April 2, 2025
Very fast and professional
Very fast and professional, and they showed me how they fixed the tyre... very cool
April 2, 2025
Good tyres / good price & quick…
Good tyres / good price & quick fitting.
Nice free coffee machine whilst you wait too 👌🏻
March 24, 2025
Online booking?
Always get my tyres from pro tyre tong road and order online. Local and easy for myself and tyres of my choice always available.
Order online get a time slot in and out on chosen date but on my last visit was booked in for 9.30 and waited over an hour before they called for my car! Then hour later job done. Disappointed to book a time slot and on this occasion 2 hours?
Maybe because it was Saturday? Never the less too long and don’t see why book a time slot and wait over a hour pointless.
March 19, 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Mr Hodgson ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds Tong Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service needed 2 new tyres…
Excellent service needed 2 new tyres all done in less than half an hour
March 19, 2025
Reply from Protyre Autocare - Leeds Tong Road
Dear Kelly G ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds tong road branch has not been a positive one for you on this occasion. due to the price
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Again great service/ and managed to fit…
Again great service/ and managed to fit me in same day 😊😊
March 17, 2025
Easy to get an appointment
Easy to get an appointment. Friendly helpful staff. Good value. Front brakes and a tyre. Checked my other tyres for me free. Didn't need any so honest in their dealings.
March 14, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.