Protyre Autocare - Leeds Tong Road Reviews 

592
TrustScore 4.5 out of 5

4.7

97 Tong Road, Armley, LS12 1BW Leeds, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Needed two tyres with fitting at very short notice (day before MOT). Due to my tyres not being standard size and me wanting budget tyres they were hard to source but protyre had some in stock. I was h... See more

Company replied

Rated 5 out of 5 stars

Reception Service-5 star customer care. Great experience for my 9am appointment today. Garage Team- Quick turnaround, within the hour, all work had been completed and update given. Excellent Se... See more

Rated 5 out of 5 stars

I cannot recommend James (Horsforth) and his team at Protyre Armley, Leeds highly enough. From start to finish, nothing was too much trouble. They gave me clear estimates for the work, which... See more

Company replied

Rated 5 out of 5 stars

I have used Protyre on Tong Road for a few years now and have found them to be reliable and honest. If there is way to work around an issue to save me a few quid then they let me know and even though... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 97 Tong Road, Armley, LS12 1BW, Leeds, West Yorkshire, United Kingdom

  • 0113 279 2799

4.7

Excellent

TrustScore 4.5 out of 5

592 reviews

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4.7

All reviews

(592)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

A fast, efficient and friendly service. My tyre was able to be repaired just by having the puncture done. I wasn’t ripped off and the work was done within 2 hours of making an enquiry. Highly recommend and will definitely use again.

April 2, 2025
Rated 3 out of 5 stars

Online booking?

Always get my tyres from pro tyre tong road and order online. Local and easy for myself and tyres of my choice always available.
Order online get a time slot in and out on chosen date but on my last visit was booked in for 9.30 and waited over an hour before they called for my car! Then hour later job done. Disappointed to book a time slot and on this occasion 2 hours?
Maybe because it was Saturday? Never the less too long and don’t see why book a time slot and wait over a hour pointless.

March 19, 2025
Protyre Autocare - Leeds Tong Road logo

Reply from Protyre Autocare - Leeds Tong Road

Dear Mr Hodgson ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds Tong Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

Very expensive

Cost a lot more than other places

March 19, 2025
Protyre Autocare - Leeds Tong Road logo

Reply from Protyre Autocare - Leeds Tong Road

Dear Kelly G ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leeds tong road branch has not been a positive one for you on this occasion. due to the price

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologies for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Easy to get an appointment

Easy to get an appointment. Friendly helpful staff. Good value. Front brakes and a tyre. Checked my other tyres for me free. Didn't need any so honest in their dealings.

March 14, 2025
Rated 5 out of 5 stars

Efficient

Quick, efficient and not trying to sell or persuade me to have any extra work done.

February 25, 2025
Rated 4 out of 5 stars

All great apart from being a day late.

Second time using them and they are very good and competitive on price. Unfortunately, there was a mix up this time at the ware house and my tires arrive a day late, but it wasn't a problem and they were very apologetic.
Careful with the car and the wheels.
A friendly efficient company.

February 18, 2025
Rated 5 out of 5 stars

Great service

Great service, no delays, was offered a drink whilst waiting to have my tyre replaced, reasonable prices,

February 10, 2025

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