Took tyre in for checking after another company had failed to find a fault despite losing air regularly. Protyre checked tyre with professionalism and efficiency and found a fault. Tyre was replaced a... See more
Company replied
Location
Switch location67/71 Bull Head Street, Leicester, LE18 1PA Leicester, Leicestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service from everyone from start to finish. I rang up with an issue I thought I had after my service/MOT and they saw my car the same day and checked all was ok which it was and cleared the elec... See more
Company replied
After leaving a previous 1 star review regarding a service at Protyre Wigston, protyre have done my MOT and I can't fault them at all.for this. Polite friendly and kept me updated, they even sorted my... See more
Tyres were a good price and fitted very well. The included brake safety check was a useful addition but unfortunately the rear brakes weren’t checked as they were reported as drum brakes, they are d... See more
Company details
About Protyre Autocare - Leicester Wigston
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
67/71 Bull Head Street, Leicester, LE18 1PA, Leicester, Leicestershire, United Kingdom
- 0116 288 7780
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was friendly and explained…
The service was friendly and explained what actions were being taken. Even called me to give an update
July 31, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Mukesh,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always
Great service as always. Fitted me in to suit me. Would highly recommend.
August 3, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Jason,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Wigston
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked for 2 x Tyres but arrived to Booking Cancelled and Tyres Not Available
Having ordered a pair of tyres via Black Circles I turned up today to have them fitted only to be told that I wasn't booked in and that I wasn't notified as they did not have a contact number. As one of my tyres had a bad puncture meaning that the tyre only stayed inflated for a maximum of an hour coupled to the fact that I needed to cancel a business appointment in London the following day just added to my angst.
Don't get me wrong as the staff, all two of them in a 6 bay establishment, were extremely apologetical and I felt for them. It is the owners/ managers that need to look into why this situation has occurred.
Shame really as the feedback is generally good and they are the most local tyre fitters to me.
July 30, 2026
Unprompted review
Reply from Protyre Autocare - Leicester Wigston
Dear Colin Goodey,
Thank you for bringing your concerns to our attention. We are very sorry to hear about the issues you experienced with your tyre fitting appointment and the inconvenience this caused. We understand your frustration and regret that your experience was not a positive one.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Best regards,
Eddie
Customer Care - Protyre
Efficient and professional what more…
Efficient and professional what more could you want
July 27, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Mr Ferguson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The helpful staff
On all my visits over a number of year's. The staff have been been polite and gone out of their way to be helpful
July 27, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Kelvin,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service at a great price
July 27, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Phil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Wigston
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from all staff
Just the thought of Leaving my car with them in good capable hands and giving me a ring when it’s ready.good service prompt and very quick and efficient thanks again.
July 15, 2026
Reply from Protyre Autocare - Leicester Wigston
Hell Mr G Taylor,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at Leicester Wigston.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Leicester Wigston
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I did not have an appointment but…
I did not have an appointment but Protyre fitted me in immediately upon arrival
July 22, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Wigston
Dear Mr Thacker,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Wigston branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff helpful when recommending repair…
Staff helpful when recommending repair works . They also fitted my back tyres and do their best to sort you out quickly.
July 14, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very Happy MOT Experience
I was welcomed and advised of what would happen re MOT. When it failed they agreed to resolve the issue on the same day and then do a retest straight away. The member of staff dealing with me was VERY helpful
July 20, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Mrs Statham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff and time and date…
Very helpful staff and time and date was spot on, no waiting.
July 15, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Gordon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Wigston
Hello Sharron,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I'm highly impressed
The tracking needed doing on our Fiesta, so I booked it in on-line (on a Sunday) with ProTyre. I had used the business previously when it was Walkers, but not in their new form.
They were ready for it at the agreed time the next day, but the mechanic said he didn't want to do the job as he'd found it had a split gaiter on one track rod end and he said it would have to be done again after this was replaced. He also advised doing both of them to be on the safe side. It was sound advice and they clearly weren't trying to get extra business for themselves, knowing I could do it.
I left, bought the parts, fitted them and rang to re-book, which they arranged very promptly.
We were booked for first thing in the morning, but unfortunately a car left on the ramp overnight wouldn't start, which delayed things a bit. The staff were very apologetic about this.
However it was soon done, the car feels much better (it was scrubbing a tyre out before) and we were just charged the original price (which was half what other places were advertising at), nothing extra for the second visit.
I was genuinely very impressed with every aspect of the service they offered and will certainly be using them again.
July 8, 2026
Reply from Protyre Autocare - Leicester Wigston
Hello Joe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Leicester Wigston
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Coning people
My car failed its mot, which I expected but the amount of unnecessary things it failed on!, I went for a second opinion and the dvla inspector just happened to be there and he said half of them shouldn't have been on the list. Will not be returning after using the place for years.
June 17, 2026
Reply from Protyre Autocare - Leicester Wigston
Dear Jo Hutton,
Thank you for leaving us a review of your experience and notifying us of your concerns regarding the MOT. We can confirm that this has been raised further management, they will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.