Protyre Autocare - Leicester Wigston Reviews 

1,585
TrustScore 5 out of 5

4.8

67/71 Bull Head Street, Leicester, LE18 1PA Leicester, Leicestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very welcoming, friendly and knowledgeable. Quick service and checked my battery for me also, which was great. Easy pleasant transaction and good value for money, thank you!

Rated 5 out of 5 stars

Excellent service and advice. Don’t overcharge and really efficient. That’s why I always go to Protyre Wigston if I need new tyres.

Company replied

Rated 5 out of 5 stars

Took tyre in for checking after another company had failed to find a fault despite losing air regularly. Protyre checked tyre with professionalism and efficiency and found a fault. Tyre was replaced a... See more

Company replied

Rated 5 out of 5 stars

Great service from everyone from start to finish. I rang up with an issue I thought I had after my service/MOT and they saw my car the same day and checked all was ok which it was and cleared the elec... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 67/71 Bull Head Street, Leicester, LE18 1PA, Leicester, Leicestershire, United Kingdom

  • 0116 288 7780

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,585)

32,674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MOT required

Always go to Wigston Protyre as reliable and trustworthy.

July 3, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Coning people

My car failed its mot, which I expected but the amount of unnecessary things it failed on!, I went for a second opinion and the dvla inspector just happened to be there and he said half of them shouldn't have been on the list. Will not be returning after using the place for years.

June 17, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear Jo Hutton,

Thank you for leaving us a review of your experience and notifying us of your concerns regarding the MOT. We can confirm that this has been raised further management, they will investigate and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful

Helpful, honest and professional.

June 26, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always and staff…

Great service as always and staff always friendly.

July 3, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Tyrone,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Dropped car off for a MOT and picked it up 45 minutes later. Top service at the Wigston branch.

June 26, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Staff are fantastic, friendly and helpful.
100 per cent recommend.
And will continue to use them for anything else my car needs.

Thanks to all the staff

June 29, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Wayne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Kept informed what was happening.

Kept informed what was happening.
Nice touch having coffee machine.

June 29, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Mr Davenport​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A trusted company!

A trusted company!
We needed a bottom ball joint & 2 rear bushing that another local company would not complete as the rear bushings are troublesome, but Protyre got us in short notice and completed the work within a few hours, exactly what we required, great Team, Thank you.

June 15, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Mr Gilbert,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All staff are friendly & helpful & do a…

All staff are friendly & helpful & do a great job

June 22, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Nick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had purchased the air conditioner…

I had purchased the air conditioner regas service from Groupon and booked in for next day service.

All the staff members are so friendly and welcoming and they will always go above and beyond to meet with your needs.

The offer on Groupon is very competitive and this was my second time I had purchased it and was very impressed the first time I used Protyre and received excellent service.

June 22, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

NEW TYRE

good professional service

June 15, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff are very polite and very…

Staff are very polite and very professional

June 22, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Miss Brown,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Never taking my cars there again for MOT! Please beware

June 5, 2026
Unprompted review
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear Simon Richardson,

Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Leicester branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great fast rewliable service

Great fast rewliable service, always with a smile

June 19, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear Gavin,

Thank you for your wonderful 5-star review!

We are so pleased to hear you received great service at our Leicester Wigston branch.

We appreciate your business.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service.
Customer service polite and helpful nothing too much trouble

June 15, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Ms Pike,

Thank you for your wonderful 5-star review! We are so pleased to hear that our in centre team provided excellent and helpful service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always. Car failed its mot, but always caring, and try to help out any way they can, to advice where to get fixed and how much.

June 17, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did a very difficult clutch…

Did a very difficult clutch replacement, and car was ready 2 days before scheduled! Great service!

June 15, 2026
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Air con check

Air con check
Don't bother wasted a hour for them to tell me it had no gas in the system.
They didn't check to see if it works with gas. Could be a problem elsewhere like the compressor but they didn't check or know. Then said pay 60 to keep the gas in or don't.
So I didn't. They removed the gas.
That's not a air con check. That's basically saying give us money and we will put gas in it and it's not our problem if it doesn't work

Waste of time

June 8, 2026
Unprompted review
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear chris johnson,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look