Protyre Autocare - Leicester Wigston Reviews 

1,586
TrustScore 5 out of 5

4.8

67/71 Bull Head Street, Leicester, LE18 1PA Leicester, Leicestershire, GB


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Rated 5 out of 5 stars

Very welcoming, friendly and knowledgeable. Quick service and checked my battery for me also, which was great. Easy pleasant transaction and good value for money, thank you!

Company replied

Rated 5 out of 5 stars

Excellent service and advice. Don’t overcharge and really efficient. That’s why I always go to Protyre Wigston if I need new tyres.

Company replied

Rated 5 out of 5 stars

Took tyre in for checking after another company had failed to find a fault despite losing air regularly. Protyre checked tyre with professionalism and efficiency and found a fault. Tyre was replaced a... See more

Company replied

Rated 5 out of 5 stars

Great service from everyone from start to finish. I rang up with an issue I thought I had after my service/MOT and they saw my car the same day and checked all was ok which it was and cleared the elec... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 67/71 Bull Head Street, Leicester, LE18 1PA, Leicester, Leicestershire, United Kingdom

  • 0116 288 7780

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,586)

33,058 reviews in the last 12 months

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Rated 1 out of 5 stars

Told I had defective tyre ,Ordered new…

Told I had defective tyre ,Ordered new tyre . upon completion fitter asked "What was wrong with tyre " He stated couldn't see "Anything wrong with it " Left feeling like I've just been robbed. the tyre in question the valve had broken whilst being pumped up in the garage, breakdown company change it for spare , the tyre had not been driven on . BEWARE

December 1, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear Ken Kaminskyj ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leicester Wigston  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Young men went above and beyond for me

Young men went above and beyond for me. Can not fault them and reasonably priced. Will defo use again

November 17, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Sharon,

We're happy to hear that our team in centre met your expectations with their service. Thank you for the positive feedback; we appreciate your intention to use our services again!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Local

Always friendly and helpful it’s always the same be it on the phone or in person. Regular emails keep,you informed of,any offers

November 17, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Dear J WISE,

We're happy to hear that you find our team at our Leicester Wigston branch friendly and helpful, both on the phone and in person.

It's great to know our regular emails about offers are useful for you.

Thanks for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Great reception from manager all done…

Great reception from manager all done on time would highly recommend

November 12, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Craig​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My MOT was completed in 1 hour …

I was the first MOT slot of the morning and work started on my car just after 8.30 the work and documentation was completed by 9.30

November 10, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Leicester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Good service

I’m happy with Protyre given me good service,while they work on my car. I was waiting room,tea or coffee free.

November 10, 2025
Rated 5 out of 5 stars

They always do a good job

They always do a good job. All the lads are very friendly and professional. I have been using them for years and never have any complaints, I am a very satisfied customer.

November 3, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Sue,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service as usual.Thank you…

First class service as usual.Thank you all at Wigston.

October 31, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Ralph,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick and efficient tyre fitting.

October 29, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Ms Gledhill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester Wigston branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Exceptional service from the team at…

Exceptional service from the team at Protyre Wigston. Welcoming, polite and professional staff, job was sorted in the timeframe promised, no pushy sales either just an honest assessment and recommendations of future work. Nice to see a proper torque wrench used on wheel nuts too, not just gunned up like others do. Highly recommended

October 29, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

front tyres /tracking

booked in for 2 front tyres and tracking 12 noon, with completion time of 3.00. p.m. this meant trying to kill 3hrs shopping etc. as had anticipated 2hrs to complete job, your operative said he would try to push it through asap and he called me at 2.15. with saying would be ready in 15 mins. Well done.

October 29, 2025
Protyre Autocare - Leicester Wigston logo

Reply from Protyre Autocare - Leicester Wigston

Hello Nick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leicester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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