Protyre Autocare - Leighton Buzzard Reviews 694

TrustScore 4.5 out of 5

4.5

Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Paul on front desk, to staff welcoming, guidance and instruction & advise offered. Friendly, professional throughout time I spent with them. Huge shout out to Paul Front desk, Joe - Mot Tester and ot... See more

Rated 5 out of 5 stars

Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... See more

Company replied

Rated 5 out of 5 stars

Used these guys at short notice for an MOT because my usual garage was temporarily closed. There was good availability for the job at short notice with plenty of time slots to choose. MOT started and... See more

Rated 5 out of 5 stars

Been using Protyre for years now and they are always excellent! Customer service is always top-notch, they're so nice and helpful and explain everything in detail and make sure I'm happy with everythi... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, United Kingdom

  • 1525373740

4.5

Excellent

TrustScore 4.5 out of 5

694 reviews

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Rated 5 out of 5 stars

Very efficient service

Very efficient service, knowledgeable and helpful

June 24, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Mrs Brewer,

We are delighted you had a positive experience with our team at Leighton Buzzard. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Waited while my car was MOT’d and they were really quick and friendly . Repair was done straight away and drove away all legal in less than a hour

June 22, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Debbie​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pleasant and efficient

Pleasant, efficient, no change to quoted price and a good saving against dealership pricing.

June 10, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, these guys very recently did the tracking on my Defender.
Very knowledgeable and helpful people, good price too.
Definitely recommend.

June 13, 2026
Unprompted review
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Rob,

We truly appreciate you sharing your positive experience with us.

We are so pleased to hear that our team at our Leighton Buzzard branch, provided excellent service and helpful advice.

Thank you for your recommendation!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Staff were friendly

Staff were friendly. Very professional. Will definitely use again

June 8, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Air conditioning regas

When I arrived, the receptionist was on the personal phone call and I felt ignored.
Then I asked for 30 ml of oil to be added to the air conditioning system as I had completed the condenser change and I was told this was no problem. The job was completed and then when I checked the print out from the air-conditioning machine, only 5ml had been added. I mentioned this to the staff member. They said that this was all the oil that the system held, which I told them this is incorrect. I work on vehicle air conditioning systems as part of my job, so I know what I’m talking about. It seems that your staff do not. Had they listened to me and did as I asked I would have given a better review

May 29, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Jac,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Would give a 0 if I could!!

Would give a 0 if I could!!
Car went in to Leighton Buzzard branch for an MOT, came out with a cracked windscreen which they denied. I escalated to head office with proof it came from them, but haven’t heard back in over a week, despite me chasing!
DON’T GO HERE!!

April 29, 2026
Unprompted review
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Sarah,

Thank you for bringing this to our attention. We are sorry to hear that you have yet to be contacted. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Went there for MOT

Went there for MOT. Failed on 3 tyres. I thought they were a bit too strict on the condition of the tyres. May be a conflict of interest as they sell tyres there. Best to find an MOT garage that does only MOT with no interest in selling you anything else!

March 16, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Raz,

Thank you for notifying us of your concerns regarding the MOT. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Mr A,

Thank you for leaving us a review. 

We regret that our service did not meet your expectations on this occasion. We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

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