Protyre Autocare - Leighton Buzzard Reviews 

708
TrustScore 4.5 out of 5

4.4

Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB


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Rated 4 out of 5 stars

The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... See more

Rated 5 out of 5 stars

Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... See more

Company replied

Rated 5 out of 5 stars

Used these guys at short notice for an MOT because my usual garage was temporarily closed. There was good availability for the job at short notice with plenty of time slots to choose. MOT started and... See more

Rated 5 out of 5 stars

Been using Protyre for years now and they are always excellent! Customer service is always top-notch, they're so nice and helpful and explain everything in detail and make sure I'm happy with everythi... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, United Kingdom

  • 1525373740

4.4

Excellent

TrustScore 4.5 out of 5

708 reviews

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4.4

All reviews

(708)

34,031 reviews in the last 12 months

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Rated 1 out of 5 stars

It came back with damage - they denied it!

I did not expect to pick my car up from its MOT, get half way home and then notice the roof upholstery was damaged. I turned around and went back to ask what had happened (as it wasn't like that when I dropped it off) to be completely dismissed with the response 'it couldn't have been us as it would have had oil on it'. I now have another bill to pay for repairs. That was the last time I will use Protyre - such a shame as I had recommended them to my friend who just spent nearly a thousand pounds with them and will likely not go back too.

August 7, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Mrs Darvell,

Thank you for your feedback . We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Just so understanding and genuine

Just so understanding and genuine

August 12, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Lynn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly helpful staff

August 12, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

£90 overcharge plus very poor service.

Was quoted over the phone by Paul at Protyre Leighton Buzzard for two front tyres at £65 each ie £130 total.
On reflexion I should have gone to Perrys, Aylesbury at £78 per tyre. Hindsight is a wonderful thing.
Having had tyres fitted by Protyre, different guy tried to charge me £260. Claimed £130 quoted was per tyre. Outrageous! After some arm wrestling ended up paying £220 just to escape. Then I check the tyre pressures, They are over inflated by 5 lb. To add insult to injury the car tyre monitor is now permanently on, I now need to go to Perrys to fix it, ironic really!

July 31, 2026
Unprompted review
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Gary Derbyshire,

Thank you for notifying us of your concerns. We are sorry to hear that your recent experience with our Leighton Buzzard branch has not been a positive one for you on this occasion.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

The work was carried out efficiently &…

The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advised about the roadworks in the locality, As the satnav took me away from the required route , Despite the " Road closure " signage , Access was still possible !

July 29, 2026
Rated 5 out of 5 stars

Very helpful and did what other garages…

Very helpful and did what other garages couldn’t help me with. Would highly recommend this place.

August 4, 2026
Unprompted review
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Danielle,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great communication

Great communication, prompt service and good value

August 3, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good job good price in fairly quick…

Add a quick response in fairly quick and the job was done without any hassle and thanks

July 15, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Georgiou​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Air-conditioning rega

Air-conditioning rega. All went well. Staff friendly and helpful. Would have helped to know that there was a major road closure making access a bit of a mystery.

July 15, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, friendly and helpful will be using again.

July 8, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Gemma,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super quick, friendly service

Super quick service, friendly and informative staff. They sorted out my AC just in time for summer :)

July 3, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Jadzia​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great job fixing my tracking on my Rav…

Great job fixing my tracking on my Rav 4 , price was right on to .

July 1, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Andrew,

We are delighted to hear that you were pleased with the tracking service on your Rav 4 and found the price to be good. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt service and helpful staff

Prompt service and helpful staff. Very competative prices

July 1, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Ann,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

did their best to get me the right…

did their best to get me the right tyres. Ended up with Falken which are actually pretty amazing tyres.

April 29, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient service

Very efficient service, knowledgeable and helpful

June 24, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Mrs Brewer,

We are delighted you had a positive experience with our team at Leighton Buzzard. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Waited while my car was MOT’d and they were really quick and friendly . Repair was done straight away and drove away all legal in less than a hour

June 22, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Debbie​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pleasant and efficient

Pleasant, efficient, no change to quoted price and a good saving against dealership pricing.

June 10, 2026
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, these guys very recently did the tracking on my Defender.
Very knowledgeable and helpful people, good price too.
Definitely recommend.

June 13, 2026
Unprompted review
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Rob,

We truly appreciate you sharing your positive experience with us.

We are so pleased to hear that our team at our Leighton Buzzard branch, provided excellent service and helpful advice.

Thank you for your recommendation!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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