Protyre Autocare - Leighton Buzzard Reviews 

708
TrustScore 4.5 out of 5

4.4

Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB


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Rated 4 out of 5 stars

The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... See more

Rated 5 out of 5 stars

Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... See more

Company replied

Rated 5 out of 5 stars

Used these guys at short notice for an MOT because my usual garage was temporarily closed. There was good availability for the job at short notice with plenty of time slots to choose. MOT started and... See more

Rated 5 out of 5 stars

Been using Protyre for years now and they are always excellent! Customer service is always top-notch, they're so nice and helpful and explain everything in detail and make sure I'm happy with everythi... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, United Kingdom

  • 1525373740

4.4

Excellent

TrustScore 4.5 out of 5

708 reviews

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4.4

All reviews

(708)

34,343 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient

Efficient - gave a timely appraisal and had managed to order, in advance, the correct tyre to match the 3 already on my car.

August 13, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service! Really helped out with removing a stuck locking wheel nut. Thank you!

August 6, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very impressed with the service i received

The website is easy to use for ordering online. Arrived at the works slightly ahead of time, car booked in and was in the workshop within minutes. Under an hour and the new tyre was fitted and car back in the car park.
Very impressed with the service i received.
Many thanks to the team.

August 4, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Roy,

We're happy to hear the website was easy to use and that you were impressed with the prompt service. We appreciate you mentioning the quick turnaround for your new tyre fitting. Thank you for your positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great experience with MK Tyres

Great experience with MK Tyres. I needed to book in a last minute, urgent MOT and the team were able to book me in for the same afternoon which was fantastic, especially after calling around a few other local garages who couldn't do it for another 3 days time.

Whilst I was there I asked Byron to look at my wheel arch trim as it had been pulled off by another car in a car park. He looked at this for me and kindly fitted it back on with a few clips free of charge which was hugely appreciated and something that he didn't have to do for me.

Will definitely be back in the future!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book very efficient workmanship

Easy to book very efficient workmanship

July 30, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Philip​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff. Very easy to book a time! Calls to update along the way too.

July 16, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Hannah​,

We would like to thank you for sharing your feedback regarding the service you received at our Leighton Buzzard branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

This is the second time i've used the…

This is the second time i've used the services of protyre Autocare, Leighton Buzzard they have always treated me with respect and courtesy the booking in system is easy on line and very quick appointments if needed.
I will be returning to them in the future,

Highly Recommended.

Thank you.
Dave.

July 9, 2025
Rated 5 out of 5 stars

Cool 😎 service

Friendly service and happy to apply the discount code as the online booking process wasn't allowing me to put it on.
Car now nice and cool as per recharging my AC.

July 2, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Sean,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Leighton Buzzard branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

Car failed MOT incorrectly

Took car for an MOT. A fail was given. I inspected the fail (Repair Immediately) items and they were, in my opinion and according to MOT standards, advisory items.

Took the car elsewhere and these items were indeed classed as advisories.

It is extremely hard to find a garage you can trust, this not being one for me I'm afraid! I would advise to go elsewhere.

Seems this is common practice at this branch, check other reviews below.

Reply received from Area Manager:
I can only conclude from the reply received that the service offered by the garage is final. No room for improvement or discussion offered. No attempt offered to improve service. Advised to contact DVSA to appeal the decision. Further confirms my view, poor service and no further discussion. I will just go elsewhere. A shame really, clearly customer service is not valued here. Check other reviews for MOT issues...

July 2, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Dear Mr Trevena,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with the outcome of your recent visit to our Leighton Buzzard branch. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

The guys were professional, speedy and welcoming, I have used them a couple of times and never had any issue, very trust worthy

July 2, 2025
Rated 5 out of 5 stars

Great service

Great service, friendly and pleasant team.

June 27, 2025
Protyre Autocare - Leighton Buzzard logo

Reply from Protyre Autocare - Leighton Buzzard

Hello Adam,

We appreciate you sharing your positive experience! We're happy the team in centre provided a friendly, great service. Thank you for your feedback!

Best regards,
Eddie
Customer Care - Protyre

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