I generally do not take time to post reviews, but these guys have been OUTSTANDING. Straight talking, honest and capable. If you are looking for a garage, you have found them!
Location
Switch locationUnit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... See more
Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... See more
Company replied
Used these guys at short notice for an MOT because my usual garage was temporarily closed. There was good availability for the job at short notice with plenty of time slots to choose. MOT started and... See more
Company details
About Protyre Autocare - Leighton Buzzard
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, United Kingdom
- 1525373740
4.5
Excellent
709 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disappointing
When I received my vehicle back there was black marks on the handle and windows on the outside and a big black mark on the inside. I didn’t see the inside mark until I was getting out of the car, by this time the garage was closed. I emailed them straight away with photos and asked what it was so I could clean it off without making it worse. My email was ignored. After about 3/4 days I emailed again and have been ignored.
Really unhappy with the service especially as I spent almost £1,000 in the end. So disappointing.
April 26, 2025
Reply from Protyre Autocare - Leighton Buzzard
Dear Laura,
Thank you for bringing this to our attention - we are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore we have raised this with the Area Manager and they will be in touch as soon as they can.
Kindest regards,
Georgia
Customer Care - Protyre
Absolutely no customer service from protyre
Absolutely no customer service from anyone at protyre. My tyres didn't turn up for the agreed fitting time. The manager didn't seem to know what to do. told me to call protyre no number, contacted on the online form, was told regional manager would call me never did. Took a week for the branch manager, who was the only one who seemed to care, to eventually sort it out for me.
April 30, 2025
Reply from Protyre Autocare - Leighton Buzzard
Dear Mr McIntyre,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can see from our records confirm your complaint was raised with Higher Management on the 24th April following your Call Back Form.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Prompt service and friendly staff.
April 15, 2025
Matt is so helpful!!
Matt at the Leighton Buzzard garage was so great, he really helped get me out of a tight spot and went above and beyond to get my car sorted, I will be returning because of him and his helpfulness and kind nature! Thanks Matt!
April 16, 2025
The team accommodated me being tardy…
The team accommodated me being tardy without issue
April 16, 2025
Very prompt and efficient service
Very prompt and efficient service, MOT was carried out and completed by the time I returned in 45 mins. Excellent service, thanks
March 6, 2025
Please Find Yourself An Alternative Place to Go
Arrogant, condescending service with absolutely no interest in customers barring fleecing them for every penny. Staff were more concerned with sorting their own work issues out amongst themselves than looking after those who waited to be served. Please find somewhere else to go: regrettably you won't be treated with courtesy and respect at Protyre Leighton Buzzard.
February 28, 2025
Reply from Protyre Autocare - Leighton Buzzard
Dear Anne,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great same day service thank you for…
Great same day service thank you for being so flexible!
February 18, 2025
Very helpful and friendly garage well…
Very helpful and friendly garage well priced servicing and mots
February 21, 2025
PROMPT FRIENDLY SERVICE AND UNLIKE…
PROMPT FRIENDLY SERVICE AND UNLIKE OTHER TYRE RETAILERS, THEY DIDN'T TRY AND SELL ME OTHER RELATED PRODUCTS I DIDN'T NEED!
February 21, 2025
Protyre went beyond normal customer…
Protyre went beyond normal customer service. They came out to charge my car when the battery died and noticed the brake lights had failed. They were very quick and efficient in replacing the battery and bulbs
February 20, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.