Protyre Autocare - Macclesfield Reviews 

439
•
TrustScore 4.5 out of 5

4.7

Great King Street 19-29, SK11 6PL Macclesfield, England, GB

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Rated 5 out of 5 stars

They contacted me the next day, explained what had happened and how. I was then credited the difference instantly and without issue. As a result I have to change my rating to 5 stars to account for t... See more

Company replied

Rated 5 out of 5 stars

Friendly fitting and service at Macclesfield, 2 tyres for my Mini fitted on time and nice price Booking process very straightforward

Company replied

Rated 5 out of 5 stars

Ryan and Josh sorted out my exhaust and tyre ( Screw wedged in tyre). Service was excellent, both very polite and experienced young men. Value for money. I would highly recommend 👌.

Company replied

Rated 3 out of 5 stars

Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom

  • 01625 885430

4.7

Excellent

TrustScore 4.5 out of 5

439 reviews

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4.7

All reviews

(439)

33,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient as they were very busy…

Very efficient as they were very busy on the run up to Christmas much appreciated

December 23, 2025
Protyre Autocare - Macclesfield logo

Reply from Protyre Autocare - Macclesfield

Hello Mr Cliffe,

We're happy to hear that you found the the service provided by the team in centre to be efficient. Thank you for your positive feedback and for taking the time to share your experience!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very good service

Was able to have tyre looked at a few hours after ringing. Turned out to be a screw in it. Repaired quickly, although had to take it back following morning as it had lost pressure. They put it down to their pump needed recalibrating

December 23, 2025
Rated 5 out of 5 stars

Due to puncture in one of my rear run…

Due to puncture in one of my rear run flat tyres I needed a quick and positive response. The team were helpful and pumped up the offending tyre for me to drive home before returning to have new tyres fitted. The time and date they set were adhered to. great service all round.

December 17, 2025
Rated 1 out of 5 stars

rang this morning to have a price for 2…

rang this morning to have a price for 2 tyres to the front of my car the manager answered he was the most useless person i have spoken to i asked for advise on tyres to the reply of sort them out my self i and because i said he wasnt any help he puy the phone down i was going to book full service and 2 tyres dont know how he became manage lost a lot of money very rude person

November 15, 2025
Unprompted review
Protyre Autocare - Macclesfield logo

Reply from Protyre Autocare - Macclesfield

Dear David Rollinson ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Professional & Great Service

Great service from all the Team right from the initial assessment to collecting the car - very professional & friendly

Highly recommended 👍👍🥇

December 10, 2025
Protyre Autocare - Macclesfield logo

Reply from Protyre Autocare - Macclesfield

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Same-day slot available after my car…

Same-day slot available after my car failed its MOT because of a bulging tyre.
Suitable tyre available in stock.
New tyre fitted on time.
Polite service

November 24, 2025
Protyre Autocare - Macclesfield logo

Reply from Protyre Autocare - Macclesfield

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Good fair price

Good price , explained the reason why you have to match tyres on a 4x4
Ordered tyres within a couple of days fitted and tracking in about a couple of hours..

December 3, 2025
Rated 5 out of 5 stars

Always a great service very friendly…

Always a great service very friendly always happy to help whether it's a big job or little job,

November 25, 2025
Protyre Autocare - Macclesfield logo

Reply from Protyre Autocare - Macclesfield

Hello Michelle​,

We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

My experience with Protyre

My experience with Protyre.
Good price, ease of booking, staff were friendly and advised time needed to do the job. Would recommend to friends and family.
Shame that to get the good price you have to book on line, would prefer face to face at booking.

November 26, 2025

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