They contacted me the next day, explained what had happened and how. I was then credited the difference instantly and without issue. As a result I have to change my rating to 5 stars to account for t... See more
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Friendly fitting and service at Macclesfield, 2 tyres for my Mini fitted on time and nice price Booking process very straightforward
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Ryan and Josh sorted out my exhaust and tyre ( Screw wedged in tyre). Service was excellent, both very polite and experienced young men. Value for money. I would highly recommend 👌.
Company replied
Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more
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Company details
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
439 reviews
Asks customers to review
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Very speedy service
Very speedy service. One phone call and my flat tyre problems were sorted on the same day too!
October 27, 2025
Reply from Protyre Autocare - Macclesfield
Hello Mrs Morgan,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Lacks organisation
Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short staffed ? Well that put the days plans out the window and when asked about swapping the new rear tyre's to front the advice was £45 charge.
October 22, 2025
Reply from Protyre Autocare - Macclesfield
Dear Don MacLeod ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Macclesfield branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff are always friendly and helpful
Staff are always friendly and helpful - price is always competitive
October 15, 2025
Reply from Protyre Autocare - Macclesfield
Hello JB,
We appreciate you taking the time to leave us this 5-star review! We're happy to hear that you find our team in centre helpful and our service great.
Best regards,
Eddie
Customer Care - Protyre
I have been here recently a couple of…
I have been here recently a couple of times and both times despite being incredibly busy they have still provided a great service
September 29, 2025
Reply from Protyre Autocare - Macclesfield
Hello Iain,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Rude counter staff
Today I visited to have four tyres fitted to my car. I had looked up the tyres I required. But was met with derision from the person behind the counter that I had not purchased them online prior to my visit. When question further about my choice of tyre I was told that he has no idea what the online team do with prices. I thanked him and went to Quick fit who were both polite and I had a better deal.
I will not be visiting Protyre in Macclesfield again a hurry thank you.
Politness costs nothing but it does cost customers.
October 4, 2025
Unprompted review
Reply from Protyre Autocare - Macclesfield
Dear mr munslow,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful and Knowledgeable
Very happy with the service I received from Protyre Macclesfield.
I decided to wait and spent a few hours in the reception. Their customer service was good, straight forward advice to customers and happy to help where possible. I added a tyre pressure sensor to my order and after comparison they were very reasonably priced. Also best price of tyre I could find for what I wanted.
September 23, 2025
Great service
My 1st time getting my tyre track, easy to booked online, drop off the car, the staffs so friendly and helpful, definitely recommend
September 10, 2025
Reply from Protyre Autocare - Macclesfield
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff wer so helpful and friendly
Staff wer so helpful and friendly. Chose and prices good also
September 3, 2025
Reply from Protyre Autocare - Macclesfield
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service as usual
great, friendly service as usual from the Macclesfiedl branch.
repaired a punctured tyre super quick and at a reasonable price.
September 1, 2025
Great service and price for my tyres.
August 27, 2025
FIRST CLASS CUSTOMER SERVICE
Firstly I contacted my local branch of Protyre and Auto are, in Macclesfield and spoke to a very helpful young man. My appointment was made for 1130 the next morning. On arriving I explained to Danny, what work I required to be done. Danny said he would get started on my car and would keep me advised. A little while later he phoned me to advised they did not have sufficient types of tyre I required. However Danny offered me a cheaper alternative. Which for the type of driving and low mileage my wife and I do, was quite acceptable. I was advised by Danny that was a problem with one of the wheel nuts and the job would take a little longer. All the while I was kept informed of everything I needed to.
It wasn't too long before I received a call to say my car was ready for collection. BIG thanks to Danny and the team.
August 25, 2025
All the staff were very welcoming and…
All the staff were very welcoming and professional.
August 20, 2025
The whole process of ordering a…
The whole process of ordering a particular tyre and having it fitted was completed within less than 1 week.
August 20, 2025
Called in regards pressure monitor on…
Called in regards pressure monitor on car advised to have tyre changed and valve.
Had to call back a few more times and had all 4 changed with new valves just to be told it might be the computer on board the car or low battery
August 20, 2025
Reply from Protyre Autocare - Macclesfield
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great Experience
Danny and the lads at Macclesfield branch sorted out my alignment on my Tangerine Scream Focus ST after a previous Tyre place had made a complete mess of it and they did a brilliant job, i would highly recommend these guys and will definately be my go to in the Future, i can't thank them enough, thanks again, Michael.
August 18, 2025
Unprompted review
Reply from Protyre Autocare - Macclesfield
Hello Mickey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent for tyres
ordered tyres online booked a slot for fitting picked up an hour later all done with discount for buying a pair of tyres.
August 13, 2025
Reply from Protyre Autocare - Macclesfield
Hello Fozzer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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