I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straig... See more
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Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short... See more
Company replied
Booked my car appointment on-line. Dropped it off at designated time, it was taken immediately for re-charge of air con. Phoned me within forty minutes to confirm job done. Super efficient as far as I... See more
Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour... See more
Company details
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
401 reviews
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Honest and efficient.
I always use Protyre for tyres but I needed the TPMS replacing. The Protyre technician diagnosed the problem and fitted the required new ones quickly and for a far cheaper price I had been quoted by other garages.
July 14, 2025
Reply from Protyre Autocare - Macclesfield
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Very efficient company .I would…
Very efficient company .I would definitely recommend & use again in the future
July 16, 2025
Quick and efficient service
Took my car in early morning Dan rang later to say l need a part for my exhaust which he ordered and by 5pm it was repaired. Excellent service. Happy pleasant staff.
July 16, 2025
Tip top service from a local
Thorough checks and all round quality service from the folks here. Sorted the aircon out for a very reasonable price before I roasted in my car over the heatwave weekend thats been and gone!
July 16, 2025
Protyre positive experience
The technician who did the job was very courteous and worked to the timeframe given. Only semi-negative was the price.
July 9, 2025
Never using protyre again.
Never using protyre again.
Staff were rude.
The only thing this place seems to care about is the up sell and how much money they can make from you.
Avoid at all costs.
July 9, 2025
Reply from Protyre Autocare - Macclesfield
Dear Mrs Stairmand,
Thank you for notifying us of your concerns regarding the customer service received.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
On Time
Informed of time car would be repaired
MOST IMPORTANTLY car was ready when stated
June 25, 2025
Reply from Protyre Autocare - Macclesfield
Dear Mr Stebbings,
We're happy to hear that we promptly fulfilled your request at our Macclesfield branch.
We appreciate your positive feedback and thank you for sharing.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
I called in hoping to have the problem…
I called in hoping to have the problem sorted. It was very busy and as I couldn’t leave the car for any length of time I made an appointment. Dealt with efficientcy and courteously the following day.
June 25, 2025
Reply from Protyre Autocare - Macclesfield
Dear Mrs Wightman,
We appreciate you taking the time to share your experience you had at our Macclesfield centre .
We're glad to hear that the appointment process worked out well for you and that you were dealt with efficiently and courteously.
Thank you!
Kind regards
Kayliegh
Customer care - Protyre
Order your tyres online
They will charge you more if you go in to the branch and get a price than ordering online.so just order online.
June 25, 2025
The mechanic was polite knowledgeable…
The mechanic was polite knowledgeable and professional.
June 25, 2025
Check everything before you leave.
I stopped using Protyre 3 years ago due to issues with the service provided. Returned last week with a slow puncture. Had to insist on a better inspection to confirm a new tyre was needed. New tyre fitted. On arriving home I looked at the tyre. The wheel was slathered with tyre sealant and had to be cleaned and on checking the pressure it was 19 psi instead of 32 psi. Receptionist and manager great. Operative rubbish. Sat playing with his phone as I left and didn't even look up when I thanked him. Obviously upset about me asking for a further opinion on the tyre. Very unprofessional! Will see what happens if I return.
June 18, 2025
Reply from Protyre Autocare - Macclesfield
Dear Robert,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service from young lady on…
Excellent service from young lady on the desk, twice in a fortnight
June 18, 2025
Quick response and reasonable pricing
June 18, 2025
Bit disappointed with them this time
Bit disappointed with them this time. Had wheel Alignment done. They didn’t notice l had two broken springs on the front.
June 11, 2025
Reply from Protyre Autocare - Macclesfield
Dear N D Hayes,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Tyre replacement
Danny the garage manager went above and beyond my expectations. Even repairing small issues with the vehicle that were non tyre related. Excellent service.
June 11, 2025
Reply from Protyre Autocare - Macclesfield
Dear Daniel Caudwell,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience at our Macclesfield branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Service was very good staff very polite…
Service was very good staff very polite and length of time good.
June 11, 2025
Assistance with a smileThe assistance I received from Sam was…
The assistance I received from Sam was exceptional. He knew his job and was knowledge and helpful to my needs
June 11, 2025
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