Protyre Autocare - Maidstone Reviews 

1,972
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


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Rated 5 out of 5 stars

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more

Company replied

Rated 5 out of 5 stars

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... See more

Company replied

Rated 5 out of 5 stars

I have used this company for the past 10 years and have always received a professional service with my cars. I found it easy to book an appointment on the website. Staff are friendly, knowledgea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. They fixed an issue with the aircon regas and kept me updated throughout the day. I've used Protyre for a variety of issues and they have always resolved them in good tim... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,972)

35,062 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all costs

Good customer services until you need your car fixed! We spent hundreds of pounds, car went back 3 times and kept being told could be different problem. Showed them a photo of what the issue was but still was not fixed so we sorted it out ourselves in the end.
Will not be returning and would never recommended to friends or family.

April 28, 2026
Unprompted review
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Nicola Russell,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Good price, average quality of service

Although I was pleased with the price of four new Falken tyres, I was disappointed with the service from the Maidstone branch. The fitter himself was very good, but they only had two of the four that I ordered, even though I rang the day before to check that they were all in stock. I had to return the next day. I also found that the apron in front of the fitting bay had quite of lot of debris, including two steel screws. I would have been very annoyed if one of these had been picked up in a brand new tyre. When I reported this to the counter staff, they did not seem to be too concerned.

May 6, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Graham, 

Thank you for your feedback. We are sorry to hear that your recent visit to our Maidstone branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service from Ollie and Shane!

Originally met by a young lad called Ollie. I asked if somebody could have a look at my tyres, he instantly got his tool out of his pocket and checked them and the air then walked me into reception where I met Shane who booked me in for Tyres and my long over due service.
My car is running better than ever and I will definitely be back for my next service and mot.
Well done Protyre, Ollie and Shane you’ve got yourself a customer for life!

April 29, 2026
Rated 5 out of 5 stars

i hare pot holes

notice some uneven tyre wear so took car in to be checked, as suspected allignment and tracking out probably caused by potholes, sorted out, not as cheao as it used to be but still a lot cheaper than new tyres

April 27, 2026
Rated 5 out of 5 stars

Highly Recommend

ProTyre have always been polite and never let me down.

Prices are competitive and fair.

I would recommend anyone to use them.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I like booking my cars with the team at Aylesford, as I know that I am confident that the work being carried out is top quality and I have faith that its safe and value for money.

April 22, 2026

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