Protyre Autocare - Maidstone Reviews 

1,972
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


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Rated 5 out of 5 stars

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more

Company replied

Rated 5 out of 5 stars

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... See more

Company replied

Rated 5 out of 5 stars

I have used this company for the past 10 years and have always received a professional service with my cars. I found it easy to book an appointment on the website. Staff are friendly, knowledgea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. They fixed an issue with the aircon regas and kept me updated throughout the day. I've used Protyre for a variety of issues and they have always resolved them in good tim... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,972)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional & friendly staff giving great service.

Excellent reception staff knowledgeable and very professional with engaging customer service skills.
I wax recommended a product that although a little more expensive represented better value in the long term.
Tyres fitted while I could observe in a comfortable well equipped waiting area.

April 15, 2026
Rated 5 out of 5 stars

I had a really good experience

I had a really good experience. While waiting & listening to conversations between the staff & how helpful they were when speaking to clients.
When I left I mentioned to the staff how helpful they were. Excellent

April 8, 2026
Rated 5 out of 5 stars

Everyone was welcoming and…

Everyone was welcoming and professional, they got working on my car in line with my appointed time and completed the fitting of the tyres whilst I enjoyed a free cup of coffee.
Their prices were very competitive too.
Very happy.

April 8, 2026
Rated 2 out of 5 stars

Alignment

Move the appointment 3 times then was late with the appointment. Then after pre-booking and paying wanted more money at the appointment.

April 3, 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Brandon,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Maidstone branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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