Protyre Autocare - Maldon Retail Reviews 

1,011
TrustScore 5 out of 5

4.8

15 West Station Road, Maldon, CM9 6TS Maldon, Essex, GB


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Rated 5 out of 5 stars

I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more

Company replied

Rated 5 out of 5 stars

Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more

Company replied

Rated 5 out of 5 stars

Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... See more

Company replied

Rated 4 out of 5 stars

Wheel alignment check & AC regas was carried out. Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom

  • 01621 840100

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,011)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

Mot on a Saturday

Popped in for a mot on a Saturday, was so straightforward, staff were all so professional and helpful. They had a lot of enquiries from other customers they helped with and we’re so patient with every customer - will definitely be back

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

They didn't put the caps back over my…

Very happy with there services and cheap tyres would go back again

February 6, 2026
Protyre Autocare - Maldon Retail logo

Reply from Protyre Autocare - Maldon Retail

Dear Mr Chapman,

Thank you for bringing this to our attention. We are sorry this happened. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Top service as always

Used this garage a few times now, always a fast efficient service from the team. Going back for another job this weekend, and can highly recommend them.

February 11, 2026
Rated 5 out of 5 stars

Great prices

Great prices, great service and go out of their way to try and get you back on the road in no time

February 3, 2026
Rated 5 out of 5 stars

Booked MOT online

Booked MOT online - seamless process & payment.
Dropped car in on day of test & waited.. Completed in timely manner - - less than an hour from drop off to drive out having passed!

February 4, 2026
Rated 5 out of 5 stars

My go-to place for tyres

My go-to place for tyres. About a 30 minute drive but I think worth it. Friendly and professional, no pressure selling. I always shop around for prices and this place if often the best value. Very helpful with no fuss when I needed to change an existing appointment

January 29, 2026
Rated 5 out of 5 stars

Always helpful and polite

Always helpful and polite. They explain things properly and will show you the Bits they have taken off to explain what they've done.
Quick and efficient work.

January 26, 2026
Protyre Autocare - Maldon Retail logo

Reply from Protyre Autocare - Maldon Retail

Hello Laura,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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