Protyre Autocare - Maldon Retail Reviews 

1,011
TrustScore 5 out of 5

4.8

15 West Station Road, Maldon, CM9 6TS Maldon, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more

Company replied

Rated 5 out of 5 stars

Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more

Company replied

Rated 5 out of 5 stars

Excellent communication before and after service. Explained what was happening and any issues to address. Made suggestions to maintain car with relevant prices. Printed out service sheet and emailed.... See more

Company replied

Rated 4 out of 5 stars

Wheel alignment check & AC regas was carried out. Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom

  • 01621 840100

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,011)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

Staff very helpful. Comfortable waiting area. My tyres had to be ordered in, I was kept informed and they were very helpful when I had to delay the fitting as I was unwell. Thank you

January 22, 2026
Rated 2 out of 5 stars

Poor Customer Service Levels from office guy

The guy in the office comes across quite rude, maybe its not intentional....

January 12, 2026
Protyre Autocare - Maldon Retail logo

Reply from Protyre Autocare - Maldon Retail

Dear Marc,

Thank you for taking the time to raise your concerns.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have brought this to the attention of the Area Manager who will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre were amazing when I turned up…

Protyre were amazing when I turned up without an appointment with a flat tyre. They understood the urgency as I was on my way to a funeral. Tyre changed within 15 minutes. Service without fault - utterly brilliant, thank so much.

January 9, 2026
Unprompted review
Protyre Autocare - Maldon Retail logo

Reply from Protyre Autocare - Maldon Retail

Hello Marianne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Purchased a battery for my Honda

Purchased a battery for my Honda, couldn’t have asked for better customer service. The guy on front desk was very helpful and honest, I will take my business there in the future

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Proper firm look after you quick clean…

Proper firm look after you quick clean service

December 31, 2025
Protyre Autocare - Maldon Retail logo

Reply from Protyre Autocare - Maldon Retail

Dear Andrew Jonathon Bilton,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you were satisfied with our quick and professional service at our Maldon Retail branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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