5 days ago New Great price I had my car booked in for both replacement of brakes, discs and tyres today (15th Oct) I spoke and dealt with Reece at the Matlock branch , who was extremely helpful ,... See more
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I rang the garage this morning and had my tyres checked at lunchtime. Brilliant service. Fortunately my tyres didn't need replacing but when I get invited to have them checked again I will definitel... See more
Company replied
Th fitting and everything was excellent. The only downside was I had made an appointment and took the car in on time but they were half an hour late in starting the work.
Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... See more
Company details
About Protyre Autocare - Matlock
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
4 New Street, DE4 3DN, Matlock, United Kingdom
- 01629629290
4.7
Excellent
588 reviews
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Excellent and speedy service.
November 17, 2025
Reply from Protyre Autocare - Matlock
Hello,
We appreciate you sharing your experience with us. We are so glad that you were happy with our service.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Matlock
Hello Graeme,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great staff
Great staff. Changed two tyres no problem, despite me turning up a day earlier than the booking.
November 6, 2025
Reply from Protyre Autocare - Matlock
Hello Gaynor,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent price and service.
Booked online having shopped around and found their tyres were competitively priced, chose time slot and was very pleased with the service provided.
Would use again and recommend.
November 3, 2025
Only 4 as bit of a wait do to staff…
Only 4 as bit of a wait do to staff shortages ( Only 2 in) apart from that very friendly.
November 10, 2025
Really happy with the service
Really happy with the service. Very pleasant and friendly. A job well done 👍
October 25, 2025
Reply from Protyre Autocare - Matlock
Hello Miss Muir,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great price and service 👍
October 15, 2025
An excellent service all round
An excellent service all round. I had a blow-out coming into work from far away in the morning. I swapped the wheel with my wrecked tyre for my space-saver at the roadside, dropped the wheel and damaged tyre off to Protyre, performed a day’s work and was able to get my replacement tyre (ordered in as nobody really keeps them in stock) fitted with replacement for the other front tyre (old being kept as a spare as again, rarely kept in stock) before heading home same day. 7 hours driving (round trip) the following day for my Dad’s 80th. Excellent service, very polite and courteous and I feel very reasonable costs compared to elsewhere, but also the value to me of being able to see my dad on his special day. A very happy customer.
September 23, 2025
A quick professional service but above…
A quick professional service but above all they were all friendly and kind to my stepson and his first experience of buying tyres.
October 1, 2025
Car Battery
Appointment system works like a dream .
Booked in for new battery. Left car quick walk round shops 35mins later all done. Car systems also reset.
October 1, 2025
Tyres purchased through Blackcircles
Tyres purchased through Blackcircles. Appointment then rescheduled but no reason forthcoming. Perhaps direct booking would have helped in this regard?
September 29, 2025
Very professional and obliging
Very professional and obliging.
Clean and tidy workmanship.
Fair value.
September 29, 2025
Reply from Protyre Autocare - Matlock
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Really friendly and accommodating guys, let me park my car in their garage til the parts arrived since my car was stranded and couldn't part on the nearby roads for long enough due to parking restrictions.
September 26, 2025
Reply from Protyre Autocare - Matlock
Hello H Ali,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Matlock
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Matlock branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, polite and professional.
Got my car in the same day for a tyre repair.
September 15, 2025
Reply from Protyre Autocare - Matlock
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Matlock branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
New tyre; great service
They fitted me in for a new tyre, and advised me which make to buy. Work done within half an hour and unlike any other garage I have used, pumped the tyre up to the right pressure.
September 10, 2025
Great service
September 1, 2025
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