Went in for a puncture repair, met by friendly, knowledgeable staff, provided time that car would be ready, met expectations. Very good service and won’t hesitate to return.
Company replied
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See what reviewers are saying
Once again only too pleased to award five stars to the Protyre team in Matlock. Drove into the branch after an ABS sensor was damaged in an encounter with a particularly deep pothole and the team gave... See more
If I have any tyre issue it’s always the first port of call. In recent times I find it’s best to make an appointment on-line first, but the staff are always helpful, without any sucking-of-teeth with... See more
I had a traumatic 24hrs with a relative in hospital and it was Bank Holiday Monday. I needed a new tyre before I travelled back to Sheffield and they did not have an immediate appt. However they did... See more
Company details
About Protyre Autocare - Matlock
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
4 New Street, DE4 3DN, Matlock, United Kingdom
- 01629629290
4.7
Excellent
570 reviews
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Excellent company !
Excellent company… great team at Matlock… tyres fitted well… good competitive pricing too… have used for a few years now.
November 20, 2024
Great Service
Professional and friendly service. Quick and efficient change of my front tyres, thank you very much!
November 7, 2024
Genuine people who seem always willing…
Genuine people who seem always willing to help. Great to have this store in my home town.
November 13, 2024
Caravan Tyres
I had three tyres fitted on my caravan wheels, one at a time and your technician was helpful and obliging. The price was right as well.
November 6, 2024
Winter season
They provided a clear , personable service with the outcome I needed; new tyres for the front of my care.
October 30, 2024
l booked a free tyre check and all…
l booked a free tyre check and all tyres ok apart from a slow puncture on a rear tyre .the car was booked in and wassorted out for me it was leaking on the rim soon fixed thanks
October 23, 2024
Fast and efficient service.
October 16, 2024
May use AI-assist with repliesRead more
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Could not get the tyres I wanted.
October 16, 2024
Reply from Protyre Autocare - Matlock
Dear Mr Hope,
Thank you for bringing this to our attention. We;re sorry to hear that the team in centre had been unable to source the tyres you wanted.
We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great service
Good price, had what I wanted in stock for next day fitting. Fitting was fast and efficient. Will definitely use again in future.
October 2, 2024
Not sure I’ll be back
Spoke to staff prior to booking 2 new tyres and a diagnostic test for an ongoing issue. Was assured would find out what was wrong with my vehicle. Dropped car off and work completed in a timely manner. Tyres done but in terms of the diagnostic testing was told Citroens are notorious for electrical issues, was not given a paper printout of the test as machine not working and all I got was an email with the results/codes which mean absolutely nothing to me. A waste of £50!
September 19, 2024
Excellent
Excellent, puncture on front N/S rang them booked an appointment, got there on the day an there was a problem with there compressor an I needed to pick up at airport at 3 , as soon as the compressor had been repaired they phoned me an I was down there an they had changed both of my front tyres as requested within 20 minutes so I wasn't late for airport pick up. Excellent service.
August 29, 2024
The staff were really good and helpful.
September 4, 2024
have used Protyre Matlock several times…
have used Protyre Matlock several times and have always found them friendly courteous and efficient
and work finished on time
This time was no different
August 28, 2024
Helpfully sorted alloy issues.
August 21, 2024
Excellent service
Excellent service. Two tyres ordered and fitted the next day. Checked the air in all tyres to make sure that they were correct all round.
Covered my seat to drive my car onto the ramp. Courteous and very friendly!
August 14, 2024
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