Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... See more
Company replied
Location
Switch location14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have used Protyre before albeit a different branch. Handed them my keys had a bit of a wait which I expected. Guy came out handed me my keys. Told me where it was parked and walked away. No communic... See more
Company replied
Came in as van sounded terrible .the lads and lady at reception couldn't be more helpful.as it turned out had a minor collision the next day and they arranged window and mirror replacement .really hap... See more
Company replied
Excellent service. Good price. Excellent communication. Loved having a specific time for tyre fitting as it saves a lot of hanging around. Highly recommended.
Company replied
Company details
About Protyre Autocare - Middlesbrough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom
- 01642 248100
4.6
Excellent
959 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good discount on MOT cost
Good discount on MOT cost. Promot service on repairs.
Friendly reception
Free coffee.
September 23, 2025
Reply from Protyre Autocare - Middlesbrough
Hello Bernie,
We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Best garage
I’m doing my MOT every year since 2018 there and it’s the best garage (and price) I came across. Amazing team, quick and no hassle. Thank you!
September 26, 2025
Reply from Protyre Autocare - Middlesbrough
Dear Tess,
We're happy to hear that you've consistently had a positive experience with your MOTs since 2018 at our Middlesbrough branch.
We appreciate your kind words about our team, speed, and pricing. Thank you for your continued support!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
n the desk arranged everything…
Steve on the desk arranged everything he was very efficient
October 1, 2025
Reply from Protyre Autocare - Middlesbrough
Dear darren reeder
We're happy to hear that everything was arranged efficiently.
We appreciate you taking the time to share your positive experience you had at our Middlesbrough branch.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Fit me in straight away for an AC…
Fit me in straight away for an AC RE-gas. This was late in the day too. Middlesbrough staff are friendly and helpful. Quick and simple, which everyone likes. Thank you guys
September 4, 2025
Unprompted review
Easy to get an appointment
Easy to get an appointment . Always Friendly guys ,always helpful never rip you off . Good prices 👍. Would definitely recommend.
September 10, 2025
Went the extra mile for my car to pass…
Went the extra mile for my car to pass MOT
September 10, 2025
When your a lady car owner you quite…
When your a lady car owner you quite often get ripped off in a garage's but I've used protyre autocare for years now and the staff are great and they will not rip you off ☺️
September 8, 2025
Very polite and great service .
September 3, 2025
Reply from Protyre Autocare - Middlesbrough
Hello Mr Scott,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am up here working so needed to find…
I am up here working so needed to find a place to do my MOT. I came across ProTyre as they were round the corner from my work. What a lovely bunch of people.!
So friendly, chatty and super fast service. I really recommend as sometimes as a woman it can be intimidating in garages but these guys were nothing but lovely. Highly recommend.
September 3, 2025
Excellent service & all staff are very…
Excellent service & all staff are very professional
September 1, 2025
I got my MOT done here and it was…
I got my MOT done here and it was great, I was kept up to date on progress and it was done quickly, the staff were helpful and friendly.
April 2, 2025
All went to plan
All went to plan. Test on time, staff polite, car ready when expected.
August 29, 2025
Very fast and proffesional service kept…
Very fast and proffesional service kept informed will use them again
August 27, 2025
Quick service, not great at getting back to you
Initially booked the free air conditioning check as it hasn't worked in my car since I bought it. Was told there was some gas left and pressure ok so should just need a top up, which I booked in together with an MOT. Car failed MOT but the defects had parts in stock so carried out the work. Not sure what parts were used but car is extremely loud now going over bumps and seems to crash over everything. Air conditioning wasn't fixed, was advised pressure and gas are holding so it could be a faulty sensor and they'd find the part and get me a cost. 3 weeks later and despite calling them numerous times I've heard nothing back so feel like I've wasted money topping the air con gas up for nothing.
August 6, 2025
Reply from Protyre Autocare - Middlesbrough
Dear Dean,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great
Used Protyre in boro for a while now and i have never had any problems. Everyone is lovley and always happy to help and most importantly they get the job done. :))
August 23, 2025
Unprompted review
Excellent service and friendly staff
Excellent service, great advice on tyres and prices. Told how long tyre change would be. Staff very friendly and helpful
August 18, 2025
Reply from Protyre Autocare - Middlesbrough
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Middlesbrough branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
The staff are very friendly and helpful…
The staff are very friendly and helpful i had an mot and a tyre replaced, which they sourced and collected for me,will definitely be using them again
August 13, 2025
Reply from Protyre Autocare - Middlesbrough
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.