Protyre Autocare - Middlesbrough Reviews 

901
TrustScore 4.5 out of 5

4.6

14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... See more

Company replied

Rated 5 out of 5 stars

Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... See more

Company replied

Rated 5 out of 5 stars

Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following d... See more

Company replied

Rated 5 out of 5 stars

A very pleasant experience. Very friendly staff from the receptionist to the mechanics. Matty Brown carried out the MOT. He explained the advisories to me answering my questions. A comfortable waiting... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom

  • 01642 248100

4.6

Excellent

TrustScore 4.5 out of 5

901 reviews

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4.6

All reviews

(901)

35,188 reviews in the last 12 months

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Rated 5 out of 5 stars

The people were good was able to have a…

The people were good was able to have a chat while waiting and service was quick

June 25, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello David,

We're happy you enjoyed your visit and that our team offered quick service and a friendly atmosphere.

Thank you for your positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Aircon regas

I came in 30 minutes early for aircon re-gas and they got on with it straight away, good on them, now inside the car it is now super ice cold, thank you so much.

June 25, 2025
Rated 5 out of 5 stars

A repeat visit as George failed his…

A repeat visit as George failed his annual check up. Once again very friendly staff who remembered us, and delivered first class service. George and I left very happy.

June 17, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Dear Joanne
We're glad you and George had another positive experience with our team at Middlesbrough .
We appreciate that you trust us with George's care and thank you for your kind words!
Kind regards
Kayliegh
customer care - Protyre

Rated 5 out of 5 stars

Friendly team good prices

Fitted me in really last minute when I was only visiting the area, air conditioning regas and 2 tyres. Friendly manager, quick service and reasonable prices.i will definitely use them again when I'm back in the area

June 12, 2025
Rated 5 out of 5 stars

Air Con recharge

Air Con recharge, The Technician was very knowledgeable and took time to explain the options and procedure The job was carried out in less in than a hour with a first class result

June 18, 2025
Rated 2 out of 5 stars

Appointment time not adhered to

My appointment was for 10.30 for two new tyres. I waited over an hour for them to fit the tyres. Another customer has left her vehicle and returned to be told that they hadn’t even started her service. She was told the appointment time was just a drop off time. Had I known this or been told I would have left my car and returned instead of waiting in the waiting area for so long

June 4, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Dear Kevin Barnett,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

Fast and efficient

Car needed MOT and an oil service, front brakes required during MOT test, but pricey but same as lots of other garages I checked out for the job.

June 2, 2025

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