Protyre Autocare - Middlesbrough Reviews 

897
TrustScore 4.5 out of 5

4.7

14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A relative recommended we try Protyre at Cannon Park, Mbro and I'm pleased we did. My granddaughter's Alto needed an MOT but failed on a brake pipe. I hadn't realised a repair could be carried out t... See more

Company replied

Rated 5 out of 5 stars

Despite unforeseen technical problems with one of the ramps the Protyre team at Cannon Park still managed to get my MOT done and ready on time Great service again from this branch. Going to get my Air... See more

Company replied

Rated 5 out of 5 stars

Always ways come back here because staff go above and beyond, always good on price and don't even mind waiting for work to be done because it gets done properly

Company replied

Rated 5 out of 5 stars

Great customer service and a really good price on tyres and brake fluid change. Even emailed me when their phones were down to let me know my car was ready to collect. Had availability the following d... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom

  • 01642 248100

4.7

Excellent

TrustScore 4.5 out of 5

897 reviews

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4.7

All reviews

(897)

34,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service would recommend to my…

Great service would recommend to my family and friends

December 1, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Mary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesborough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great garage

Great garage, friendly staff and good service

November 25, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Kristin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service.

Great service.
They done a diagnostic on our car and was great news that the outcome was not what we thought.
Even stayed back late to get the parts that was needed and get us back on the road. Such lovely staff and can't thank them enough. Definitely be using these guys again.

November 17, 2025
Rated 5 out of 5 stars

An amazing team

I have been using this place for my yearly MOTs and any replacement parts over the last few years now. Steve the manager is always there to help and will go above and beyond to get things done. He and his team are the reason why I continue to use this service and I will continue as a customer with them because of this. They are a pleasure to deal with.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Good, honest and efficient MOT test, I would highly recommend!!

November 25, 2025
Unprompted review
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Mrs J Profitt,

We're happy to hear that you found our MOT test honest, and efficient. We appreciate your recommendation and thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

mot and service

did a Mot and service for me on my campervan everything was ok

November 24, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello George,

We're happy to hear that your campervan's MOT and service went well. Thank you for letting us know about your experience and for your feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service

Great service again from the guys at protyre, 2nd time I've used them and both times I've been extremely happy with the work the have done on my car. Would highly recommend them 100%

November 21, 2025
Rated 5 out of 5 stars

Great service from your Middlesborough…

Great service from your Middlesborough branch.

November 16, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everything went well

November 17, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Stephen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highlh recommend

No hassle, clear communication and trustworthy service. Highly recommend.

November 11, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Allison,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Waiting time.

I did not appreciate waiting 45 mins for 1 tyre replacement!!
One man was already waiting.
Do they only have one mechanic?

November 13, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Dear Sue,

Thank you for raising your concerns. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Battery replaced

Did well to accommodate when down on staff fitted battery no problems correct parameters for vehicle just a little smaller than originals height so the insulation box a little bigger than the battery all ok.

November 7, 2025
Rated 5 out of 5 stars

Great customer service and experie ce

Great customer service and experie ce, honest and reliable staff.

November 5, 2025
Protyre Autocare - Middlesbrough logo

Reply from Protyre Autocare - Middlesbrough

Hello Mr Rash,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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