Another great service experince at Protyre Middlesbrough. Contacted Steve early morning with an issue on my wife's car, he asked if we could bring it straight down and by lunchtime the issue was resol... See more
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Location
Switch location14 Cannon Park Road, Middlesbrough, TS1 5JP Middlesbrough, Teeside, GB
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Have used Protyre before albeit a different branch. Handed them my keys had a bit of a wait which I expected. Guy came out handed me my keys. Told me where it was parked and walked away. No communic... See more
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Came in as van sounded terrible .the lads and lady at reception couldn't be more helpful.as it turned out had a minor collision the next day and they arranged window and mirror replacement .really hap... See more
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Excellent service. Good price. Excellent communication. Loved having a specific time for tyre fitting as it saves a lot of hanging around. Highly recommended.
Company replied
Company details
About Protyre Autocare - Middlesbrough
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
14 Cannon Park Road, Middlesbrough, TS1 5JP, Middlesbrough, Teeside, United Kingdom
- 01642 248100
4.6
Excellent
959 reviews
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Spot on!
Called as my car was struggling to start, tested battery and it needed replacing. Didn’t have at the depot but had one arrive within 15min. Fitted and away!
Great job, cheers guys!
December 23, 2025
Reply from Protyre Autocare - Middlesbrough
Hello Lez,
We're happy to hear that we could quickly resolve your car starting issue by replacing the battery. Our team appreciates your positive feedback and is glad you were back on the road so swiftly!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Mr Cartwright,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service throughout as per usual…
Great service throughout as per usual not there to rip people off like some garages do professional and friendly through out and reasonably priced.
December 24, 2025
Very rude manager.
When I dropped the van off the manager said it will take 30mins because he had 2 lads with nothing to do. After 1hr 20 I asked how long with it take has I had jobs booked in and was now running late. He then stormed off in a rage into the garage telling the lad to finish the job and get my keys. He then was very rude to me. I understand that sometimes jobs run over but to speak to a customer like that is very disrespectful.
December 17, 2025
Reply from Protyre Autocare - Middlesbrough
Dear Stephen,
Thank you for bringing this to our attention following your visit to our Middlesbrough branch. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Staff were friendly and helpful
Staff were friendly and helpful, kept me up to date at all times. Definitely using in the future. Excellent service.
December 10, 2025
Handbreak resolution.
Excellent service, pricing and staff very friendly. Nothing was too much trouble. Thanks again.
December 12, 2025
Great service
Great service , guys in here really go all out to make sure you feel welcome and get the job done to a great standard
December 10, 2025
Excellent service and great staff
December 8, 2025
Great service would recommend to my…
Great service would recommend to my family and friends
December 1, 2025
Reply from Protyre Autocare - Middlesbrough
Hello Mary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesborough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Middlesbrough
Hello Kristin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service.
Great service.
They done a diagnostic on our car and was great news that the outcome was not what we thought.
Even stayed back late to get the parts that was needed and get us back on the road. Such lovely staff and can't thank them enough. Definitely be using these guys again.
November 17, 2025
An amazing team
I have been using this place for my yearly MOTs and any replacement parts over the last few years now. Steve the manager is always there to help and will go above and beyond to get things done. He and his team are the reason why I continue to use this service and I will continue as a customer with them because of this. They are a pleasure to deal with.
November 25, 2025
Unprompted review
They where very professional and polite…
They where very professional and polite and efficient and completed the job, and got me back on the road
November 26, 2025
Highly recommend!
Good, honest and efficient MOT test, I would highly recommend!!
November 25, 2025
Unprompted review
Reply from Protyre Autocare - Middlesbrough
Hello Mrs J Profitt,
We're happy to hear that you found our MOT test honest, and efficient. We appreciate your recommendation and thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Middlesbrough
Hello George,
We're happy to hear that your campervan's MOT and service went well. Thank you for letting us know about your experience and for your feedback!
Best regards,
Eddie
Customer Care - Protyre
Fantastic service
Great service again from the guys at protyre, 2nd time I've used them and both times I've been extremely happy with the work the have done on my car. Would highly recommend them 100%
November 21, 2025
Great service from your Middlesborough…
Great service from your Middlesborough branch.
November 16, 2025
Reply from Protyre Autocare - Middlesbrough
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlesbrough branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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