The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... See more
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Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more
Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more
Company replied
I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre. Great se... See more
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Company details
About Protyre Autocare - Middlewich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom
- 01606 834069
4.6
Excellent
1K reviews
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Aircon regas
I was able to get a convenient same day appointment it was £10 cheaper than the others and my aircon is cold again
May 12, 2025
Called beforehand
Called beforehand. Upon arrival the technician knew exactly what was required. Effected a speedy resolution to my problem. Spot on!
May 7, 2025
The staff were brilliant
The staff were brilliant. My wheels had just been refurbished. They were concerned the paint was not fully dry and suggested I bring them back a few days later. The fitting tome was rearranged with no fuss. Wheels with tyres not look great.
April 25, 2025
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I felt ripped off
You broke hand brake cable after car had passed mot then charged me 100pound to fix it not happy cable was loose not broken
April 12, 2025
Reply from Protyre Autocare - Middlewich
Dear Michael,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The car wasn't ready for three hours…
The car wasn't ready for three hours after the time that was agreed
April 21, 2025
Reply from Protyre Autocare - Middlewich
Dear Gordon Granger ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fantastic service!
Very professional and worked things out quickly when I forgot what day I was on and almost missed my appointment. They rearranged it for a little later that day and I'm very grateful for that.
April 14, 2025
Brilliant service harry was very…
Brilliant service harry was very helpful to me thank you guys so much
April 12, 2025
Unprompted review
DIFFERENCE IN MANAGERS POLICIES
I was booked in to swap my winter tyres and fit 2 x new tyres that I provided. I had dropped my wheels and tyres off the day before and all was agreed. The next day I was told that only one tyre could be fitted because one didn’t have a tyre sticker! I have to say I have never heard of such an issue. The fitter point blank refused to fit the tyre without a label . Both tyres were Goodyear high performance 20” dated 2023. So no issue. I then spoke to the relief manager who said the same even though the actual manager the day before had booked me in and agreed the price for the work. After some further discussion I eventually left with the work done to my satisfaction.
A lesson to be learnt when training staff - make sure they are all on the same company policy.
Not the experience I was expecting.
April 4, 2025
Reply from Protyre Autocare - Middlewich
Dear Robert Ollier,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Mot done as per booking times
Mot done as per booking times. Given advice on unusual knocking sound.
March 31, 2025
Great customer service and really…
Great customer service and really helpful from garage manager.
March 31, 2025
Tire pressure sensor repair
I’ve used Protyre now twice to repair faulty tire pressure valves on my Ford focus and once to repair a puncture on an older car. Every time they have been very well priced and able to help me out at pretty short notice. Definitely recommend this business.
March 18, 2025
Don't book through Fixmycar!
Apart from having to book in on 3 seperate occasions for 3 different days due to a lack of communication between Protyre and Fixmycar my car was serviced was carried out successfully.
March 26, 2025
Reply from Protyre Autocare - Middlewich
Dear Mark Howley,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Liam
Customer Care - Protyre
Fab service from these guys as usual
Fab service from these guys as usual. Mot went smoothly
March 24, 2025
Thanks Adam and team - 6 stars ******
Big thanks to Adam and team for their customer service orientated approach today. MOT done on time, within allocated time slot. Further helped me with a couple other small requests. Great proactive, customer service. Much appreciated - thoroughly recommended.
March 19, 2025
Unprompted review
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