The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... See more
Company replied
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The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... See more
Company replied
Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more
Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more
Company replied
I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre. Great se... See more
Company replied
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Written by the company
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom
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I am very happy with every aspect of the services you provided up until it came to paying your bill. Your Card Payment machine was broken and would not communicate with the banking network. Eventually I was able to contact my daughter who drove me to Middlewich Post Office where I was able to withdraw cash funds to cover the bill. Your cashier was initially not willing to acknowledge receipt of the cash on the invoice you had provided but eventually did so after we pointed out that I would have no evidence of payment otherwise. Hope you have managed to sort out the problems with the method of payment. Best Regards, Chris Triffitt.

Reply from Protyre Autocare - Middlewich
Not the cheapest but got me in the same day and did a good job of balancing my 4 tyres. They also managed to fit in a aircon recharge with the 25 percent discount, all made easy. Thanks Chaps. Make sure you check for discounts online, before you get a quote.
I had a loud and worrying rattle somewhere under the car. I called into Protyre to see if they were able to help me. They were able to find and sort the problem immediately and do a service at the same time. Brilliant service one and all. I will be using them from now on.
Left a puncture with them for an hour went back and they put it straight on all done In Ten mins great service
Being available for mot next day easy to find
Reasonably priced
Quick and efficient service. Needed a speedy MOT and they achieved that.
Mot booked online.
Arrived on time but no-one available to mot. Not very helpful staff and not bothered by their problem. Left vehicle there and waited till got a call 5 hours later. By the fails I got nothing critical but all listed as major. Spoke to a garage about the results and they were not complimentary about this firm. Will not be going back to them ever

Reply from Protyre Autocare - Middlewich
Staff were very efficient and very educational in respect to air con
Very good and prompt service reasonable prices for new tyres.
I would have given 5 stars, had to wait nearly an hour, the waiting area was being refurbished, this work should be complete now so no issues at all .
This is another occasion that I've experienced here where it seems that the service manager has to hit his performance metrics to the point that non-essential work is being recommended to being done.
This time the vehicle failed an MOT when another services provder said it should have passed.
Replacement tyres were not available and I was told they had no idea when they could be

Reply from Protyre Autocare - Middlewich
They did review the tyres and kept me informed during the process
A timely repair, only let down a little by leaving the tyre pressure light on, on the dash.
Great service as usual. Kept me informed, and did a top job. Also gave free advice which can be acted upon. Reasonable prices, and will always try to find you the best deal. Great team of lads who really know their craft.
great cust service straight on with job thanks for your help
Booked an appointment for half 8 online said please be prompt.
So I turned up early shame they didn’t turn up till 10 to 9
No apologies
Work wise it’s was fine but again waiting around for them to open up was annoying

Reply from Protyre Autocare - Middlewich
Good tyres at a good price, competently fitted by staff who give the impression they would rather not having customers hanging around. Looking about me as I waited, they have almost achieved this objective. The customer sits in a scruffy waiting room, the fitter sat in my car with the aircon on for 10 or 15 minutes doing something on his slate.

Reply from Protyre Autocare - Middlewich
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