I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... See more
Company replied
Location
Switch locationStones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB
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Despite being very short staffed and working in extreme heat, the guys were really good tempered and helpful. It took a bit longer than I had hoped- the waiting area is incredibly uncomfortable- but... See more
Company replied
Ordered tyres through the protyre website at a good price. Service received at Midsomer Norton fitting centre excellent. The manager (Andy) was efficient and knowledgeable as always and the fitter (no... See more
As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working her... See more
Company details
About Protyre Autocare - Midsomer Norton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, United Kingdom
- 01761 412234
4.3
Excellent
1K reviews
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Good price for the tyres I wanted and…
Good price for the tyres I wanted and the service was efficient very happy with Protyre Midsomer Norton
May 28, 2025
Excellent service
Managed to fit me in, when they were already fully booked.
Extremely polite & helpful.
Pricing (which was very competitive) was made clear before any work was done to the vehicle.
May 21, 2025
Great service at a great price
Great service at a great price plus you can have a laugh with the team
May 21, 2025
Good Service
They did exactly what I asked, without trying to sell me unnecessary extras.
May 19, 2025
Absolutely brilliant service
Absolutely brilliant service. After returning to my car after a visit to Midsomer norton to find a spanner embedded into my tyre I drove into pro tyre MSN branch, to ask of they were able to help.
Within half an hour I was leaving with a newly fitted tyre.
All 3 staff were very helpful as well as a little entertained at the object stuck in my tyre.
May 15, 2025
Unprompted review
Very efficient
Very efficient, fixed the air con on my daughters car, rang me as as it was ready. Smooth transaction.
May 5, 2025
2 new tyres
Booked in for 9:00am and car was taken in for two new front tyres. All sorted efficiently despite two operatives not attending work in that day. All very professional and courteous. Thanks
May 8, 2025
Complimentary inspection of tyres and…
Complimentary inspection of tyres and brakes when I was booked in for AC regassing was extremely useful. Great service all round.
May 9, 2025
Trust these guys completely
Trust these guys completely. Always use them. Polite, friendly and balanced advice - not looking to rip you off. Thanks.
May 2, 2025
They provided the tyres they promised…
They provided the tyres they promised at a good price within 24 hours. They also repaired a puncture. Excellent service.
April 30, 2025
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Very helpful staff
April 28, 2025
Reply from Protyre Autocare - Midsomer Norton
Hello Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Wheel alignment
The mechanic was knowledgeable and efficient at doing the job. Was shown the improvements made. Was easy to talk to.
April 25, 2025
Friendly and prompt service.
April 25, 2025
fast and friendly service
April 25, 2025
Reply from Protyre Autocare - Midsomer Norton
Dear Mr Hallowes,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Had a new Michelin tyre fitted today
Had a new Michelin tyre fitted today
I checked the Price on my computer and found I had been overcharged by £15
I was also charged for an environmental charge and even a charge for Tyre disposal. I actually kept the tyre and brought it home.
I therefore consider I was over charged £25 inc Vat
I must say the service was polite and good.
April 15, 2025
Unprompted review
Reply from Protyre Autocare - Midsomer Norton
Dear Robert Hembry,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
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