I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... See more
Company replied
Location
Switch locationStones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB
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See what reviewers are saying
Despite being very short staffed and working in extreme heat, the guys were really good tempered and helpful. It took a bit longer than I had hoped- the waiting area is incredibly uncomfortable- but... See more
Company replied
Ordered tyres through the protyre website at a good price. Service received at Midsomer Norton fitting centre excellent. The manager (Andy) was efficient and knowledgeable as always and the fitter (no... See more
As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working her... See more
Company details
About Protyre Autocare - Midsomer Norton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, United Kingdom
- 01761 412234
4.3
Excellent
1K reviews
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Excellent service and cost.
July 16, 2025
May use AI-assist with repliesRead more
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Time wasters
Time wasters.
Booked in online for a free air con check with a view to having my car regassed. Turned up for my appointment to be told we don't like to do the check as we have to get the tools out so you need to book for the regassing to be done at the same time! I went online(in front of staff) to book the appointment they had left for Wednesday to be told there are no appointments left( even though it clearly shows there is online!)
Why have an online system that is not for for purpose. I shall go elsewhere. Not happy
July 14, 2025
Unprompted review
Reply from Protyre Autocare - Midsomer Norton
Dear Sharon Barmby,
Thank you for taking the time to raise your concerns.
We would like the invesitgate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Really pleased with the service I…
Really pleased with the service I received.Very helpful and promptly dealt with , fairly priced and was treated with courtesy and respect.
July 9, 2025
Came in for aircon free leak test had…
Came in for aircon free leak test had my car for a while they regassed it pocked it up and within a day aircon not working
June 30, 2025
Reply from Protyre Autocare - Midsomer Norton
Dear Mandy Jane ,
Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre midsomer norton
The staff are very helpful and they try to get you back on the road has quickly as possible. Great team
July 2, 2025
Absolutely destroyed my alloys
Absolutely destroyed my alloys getting old weights off now I need to pay to have all alloys refurbished in the body shop
June 25, 2025
Reply from Protyre Autocare - Midsomer Norton
Dear Jlm,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Change front tyres
Just had 2 front tyres Nothing out of ordinary Just normal customer
June 16, 2025
Tyre reseated by Protyre Midsomer Norton
Protyre Midsomer Norton quickly reseated a tyre which had slow leaks around the rim. Very quick and reasonably priced.
June 13, 2025
Peugeot 108 tyres
Ordered tyres through the protyre website at a good price. Service received at Midsomer Norton fitting centre excellent. The manager (Andy) was efficient and knowledgeable as always and the fitter (not sure of his name) certainly went the extra mile to ensure my complete satisfaction with the way my vehicle was set up before I left. Also, the entire job was carried out efficiently and very quickly ensuring the minimum of my down time. Thanks to all of you.
June 13, 2025
Fixed air con on car good job good…
Fixed air con on car good job good price very happy with service. Vehicle inspected free & full honest report given.
June 6, 2025
Great service
I went in with a suspected slow puncture. However the guys found it was a faulty valve and fixed it there and then and for a lot less money than I was expecting!
June 6, 2025
Fast efficient service will be back for…
Fast efficient service will be back for front tyres soon. thanks
June 6, 2025
Excellent service
Excellent service, expected to have to have a new tyre but your staff repaired it which surprised me.. thank you .
June 2, 2025
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