Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... See more
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Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... See more
Company replied
Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... See more
I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... See more
Company details
About Protyre Autocare - New Mills
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Buxton Road 109, SK22 3JT, New Mills, England, United Kingdom
- 01663 889230
4.8
Excellent
676 reviews
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Courtesies service and efficient work
September 12, 2025
Quick and efficient and not pushy
September 10, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The team are always super helpful and…
The team are always super helpful and friendly and always willing to go out of their way to make you feel happy with their service, highly recommend!
July 30, 2025
Reply from Protyre Autocare - New Mills
Hello Louise,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Ask them to check your tyre pressures when finished
They did my tracking front and back, swapped front tyres to back and put on new ones at the front. That was all done well and promptly. However, they never checked the tyre pressures and all 4 tyres have widely differing pressures - from 32 to 38.
September 3, 2025
The service was polite and swift
The service was polite and swift. I hadn’t made an appointment yet they fit in a repair for me in short order. The re branded premises looks great and reception area and toilet were clean and very tidy.
September 3, 2025
Protyre New Milton
Protyre New Milton - late in the afternoon with a leak on one of my Range Rover tyres. Fitted me in and did a professional job with a friendly attitude. Recommended
September 2, 2025
Unprompted review
The team at new mills delivered an excellent service to my car requirements in the estimate time spans ! I will be using them again for my vehicle needs !
Goods and service supplied by Nee Mills team excellent !
September 1, 2025
Helpful friendly and good price for new…
Helpful friendly and good price for new tyre.
August 20, 2025
Reply from Protyre Autocare - New Mills
Hello Mrs Hartley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Mills
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our New Mills branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Job done straightaway- efficiently and…
Job done straightaway- efficiently and at a fair price. Not a grumble in sight!
August 13, 2025
Got a flat tyre and went to Protyre
Got a flat tyre and went to Protyre. Although they were extremely busy they fitted a new and reasonably priced tyre within half an hour. Very pleasant people to deal with.
August 6, 2025
Reply from Protyre Autocare - New Mills
Dear Janice Burns
We're happy to hear that we could assist you quickly with your flat tyre, even during a busy period. We appreciate your kind words about our team at our New Mills branch and are glad you were pleased with the price. Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - New Mills
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Mills branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Fast and efficient service
July 30, 2025
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