Protyre Autocare - New Milton Reviews 

2,050
TrustScore 5 out of 5

4.8

131-133 Old Milton Rd, New Milton, BH25 6DP New, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more

Company replied

Rated 5 out of 5 stars

Called in on spec as I had a suspected puncture in my BMW, the branch manager was most help ful and within 30 minutes they had fixed the puncture at a very price. Excellent service and recommend this... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very friendly staff. Had a regas aircon done - boy what a difference that made! Used them before for a new battery. Same excellent service. Would recommend.

Company replied

Rated 5 out of 5 stars

Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom

  • 01425 613647

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,050)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Swift diagnosis

Swift diagnosis, good recommendation for new ryres & fitted on the spot. Have used them for two years, can be busy so make an appt or arrive first thing in the morning.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everyone was really helpful

Everyone was really helpful, they did a great job 👏

June 15, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Anita,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always helpful

The staff are always helpful. They are very competent and work is always of a high standard.

June 12, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Michael,

We appreciate you sharing your feedback! We're so glad to hear that our team in centre is always helpful and provides high-standard work. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

good service

Pleasant and efficient staff dealt with replacing disc pads & brakes & re-gassing for air con.
Good communication and over counter service too.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mrs Brett,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used ProTyre New Milton for many…

Have used ProTyre New Milton for many years, always very professional and accommodating.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mr Everiitt​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were efficient

Staff were efficient
Drive in service no need to book job done.

June 2, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Nigel​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick finding suitable option

Quick finding suitable option, and super fast change of tires.
Staff reliable and experienced.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy service

Speedy service.
Arrived as a “drop in” and was served immediately. Offered a range of tyre prices with pros and cons of each explained.
Good job completed quickly with a complimentary car health check.

June 5, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Alison,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

I took my daughter and her Hyundai to…

I took my daughter and her Hyundai to Protyre as she suspected a slow puncture on her way down to me. Turns out she did have a nail in it but couldn’t be repaired and her tracking was really off and this had worn out the other tyres too. The chap at Protyre did a great job replacing the tyres for mid range all round and did the tracking which has made her car safe to drive again all at a reasonable cost and has given her confidence again. Highly recommend this company.

May 25, 2026
Rated 5 out of 5 stars

The last time I visited this garage was…

The last time I visited this garage was a couple of years ago and the service level was shambolic. My recent visit was totally different with friendly helpful staff and a manager who was very knowledgable and answered my questions in a polite and helpful manner, very good price on the battery given as well, all good

May 29, 2026
Rated 5 out of 5 stars

Good Service, Good Prices

I called in to enquire about Sumitomo tyres - which they had in stock! Tyres fitted and wheel alignment adjusted within half an hour without an appointment. Very impressed. Would recommend.

May 25, 2026

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