Protyre Autocare - New Milton Reviews 

2,118
•
TrustScore 5 out of 5

4.8

131-133 Old Milton Rd, New Milton, BH25 6DP New, Hampshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The team replaced my (potholed) tyre and sorted the tracking quickly and at a decent price - no pressured upselling just good honest service.

Company replied

Rated 5 out of 5 stars

Great service on my tracking and also kindly pointed out many other things wrong with my car and also documented it so i can explain to my mechanic thanks again good quick prompt great communicatio... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom

  • 01425 613647

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,118)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Really helpful. Good prices.

November 4, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Lizzie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The team replaced my (potholed) tyre…

The team replaced my (potholed) tyre and sorted the tracking quickly and at a decent price - no pressured upselling just good honest service.

November 4, 2026
Unprompted review
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Mike is a great Manager and his new…

Mike is a great Manager and his new asssistant is also as polite, helpful and professional

October 28, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Peter​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

New tyres and wheel alignment

Great service and professionalism. Thanks.

October 28, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Oliver,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service

Very good service, fair price charged, no issues to flag (not even a broken bonnet clip). Well done.

October 21, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff,and very knowledgeable

Friendly staff,and very knowledgeable

October 23, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They are always helpful and friendly

They are always helpful and friendly. Even if they make a mistake they apologize and get it resolved

October 19, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service was very good

Service was very good, they all went above and beyond what you would normally expect, I would have no hesitation in recommending them. 👍👍👍

October 23, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello George​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly service and problem…

Friendly service and problem investigated, small fault resolved and no unnecessary sales pitch.

October 21, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Marian​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Positive experience

Easy to make appointment, explained different tyres without being condescending.
Fitted and balanced in a reasonable time.

October 15, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Ron,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast appointment on a Saturday to fix…

Fast appointment on a Saturday to fix slow puncture. Well executed with no upselling. The Manager and staff efficient.
Very satisfied.

October 21, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent and friendly service

Had winter check

October 19, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Dear Susan Woolgar,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

very helpful when we had a puncture

very helpful when we had a puncture. they ordered the new tyre and fixed it the next day.

October 19, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

didn’t book an appointment but that was…

didn’t book an appointment but that was no problem, quick and efficient, told us price before hand.

October 14, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service on my tracking and also…

Great service on my tracking and also kindly pointed out many other things wrong with my car and also documented it so i can explain to my mechanic

thanks again good quick prompt great communication thanks New Milton Protyre

October 16, 2026
Unprompted review
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Informative

Informative, knowledgeable and great customer service. I would highly recommend them.

October 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mrs Metcalfe​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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