Protyre Autocare - New MiltonReviews 

2,001
TrustScore 5 out of 5

4.8

131-133 Old Milton Rd, New Milton, BH25 6DP New, Hampshire, GB


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Rated 5 out of 5 stars

Very easy to arrange for any matter with car to be attended to whether incidental, or planned services, mot etc. Staff always friendly, and informative. My car was taken to another mot centre as origi... See more

Company replied

Rated 5 out of 5 stars

I needed two new tyres. I first visited Christchurch protyre, the lady was not very helpful or friendly so I chose not to give them my business and telephones protyre in new Milton and spoke to “... See more

Company replied

Rated 5 out of 5 stars

Swift diagnosis, good recommendation for new ryres & fitted on the spot. Have used them for two years, can be busy so make an appt or arrive first thing in the morning.

Company replied

Rated 5 out of 5 stars

Having a few days in the New Forest to celebrate our wedding anniversary - driving down a country road on a little road trip and there was an almighty bang - a suspension coil had shattered. Not knowi... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom

  • 01425 613647

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

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4.8

All reviews

(2,001)

33,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for fitting my tyres…

Thank you for fitting my tyres immediately when I came into the shop!

June 29, 2026
Unprompted review
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Samantha

Thank you very much for leaving us such a positive review. We are delighted to hear that you are happy with the immediate service you received from the team at our New Milton centre. We appreciate your custom and hope to see you again in future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very easy to arrange for any matter…

Very easy to arrange for any matter with car to be attended to whether incidental, or planned services, mot etc. Staff always friendly, and informative. My car was taken to another mot centre as original too busy, to ensure my car was dealt with same day, rather than making separate appointment again. Price very competitive, especially with the offers available when booking

June 26, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team at New Milton.

Great team at New Milton.

June 29, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and friendly team

Great service and friendly team. Easy to book and get a quick appointment.

June 29, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Jess,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service and friendly staff

Excellent service and friendly staff

June 29, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Car battery

Staff very helpful and prompt

June 24, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Stephen,

We appreciate your kind words. We are delighted you had a positive experience.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service and great discount

Great service and great discount

June 24, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Wendy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Avoid

I went in for 2 new tyres and was informed that I also needed brake pads and disc as on legal limit. Having just had my MOT and full service completed 3 months ago I challenged how this could be tha case when they were not an advisory!
They said this sometimes happens and proceeded to give me a quote for just under £300... I did not trust their opinion so went back to my trusted garage who said that they are not even half worn..... AVOID THIS PLACE....
They tried to take advantage just because I am female, hoping I would believe them and be scared enough to get them to replace when NOT NEEDED...

June 20, 2026
Unprompted review
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Dear Angela Martinson,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fast service, good quality, friendly staff

Title says it all.
Will definitely use them again.

June 17, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Dear Mr Robertson,

We're glad you enjoyed your experience at our New Milton branch.

We appreciate your kind words and look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Shattered suspension coil

Having a few days in the New Forest to celebrate our wedding anniversary - driving down a country road on a little road trip and there was an almighty bang - a suspension coil had shattered. Not knowing the area, I searched on line for someone - anyone! - who might be able to help and got through to the New Milton branch. The guy who answered could not have been more helpful, gave us directions and we limped in very slowly! Arrived about 2:30ish, they identified the problem straight away, and ordered the part. We thought we’d need to leave the car overnight - but the part arrived within about a hour or so and it was completely fixed and we were away by 5:30! Absolutely fantastic service, and the guys could not have been more friendly, professional and helpful. Thank you so much, Protyre New Milton, you were brilliant!

June 11, 2026
Unprompted review
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A good service

A good service, thank you

June 17, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful team who advised on best products and generally attentive , with an efficient change over of all four tyres on my car. Would definitely use protyre New Milton again, and recommend to friends and business colleagues to do the same.

June 17, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Michael,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What a little lovely team!

I needed two new tyres.
I first visited Christchurch protyre, the lady was not very helpful or friendly so I chose not to give them my business and telephones protyre in new Milton and spoke to “Brandon” who was beyond helpful and obliging to me.
I booked to go in the following day and was greeted with such a friendly Mannor from all of the team.
The Manager was friendly and professional and you could tell the team were happy.
Well done New Milton Protyre it’s very refreshing to experience such lovely customer service!!

June 17, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Swift diagnosis

Swift diagnosis, good recommendation for new ryres & fitted on the spot. Have used them for two years, can be busy so make an appt or arrive first thing in the morning.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everyone was really helpful

Everyone was really helpful, they did a great job 👏

June 15, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Anita,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always helpful

The staff are always helpful. They are very competent and work is always of a high standard.

June 12, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Michael,

We appreciate you sharing your feedback! We're so glad to hear that our team in centre is always helpful and provides high-standard work. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

good service

Pleasant and efficient staff dealt with replacing disc pads & brakes & re-gassing for air con.
Good communication and over counter service too.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mrs Brett,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used ProTyre New Milton for many…

Have used ProTyre New Milton for many years, always very professional and accommodating.

June 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mr Everiitt​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were efficient

Staff were efficient
Drive in service no need to book job done.

June 2, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Nigel​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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