Protyre Autocare - New Milton Reviews 

2,049
TrustScore 5 out of 5

4.8

131-133 Old Milton Rd, New Milton, BH25 6DP New, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more

Rated 5 out of 5 stars

Called in on spec as I had a suspected puncture in my BMW, the branch manager was most help ful and within 30 minutes they had fixed the puncture at a very price. Excellent service and recommend this... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very friendly staff. Had a regas aircon done - boy what a difference that made! Used them before for a new battery. Same excellent service. Would recommend.

Company replied

Rated 5 out of 5 stars

Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom

  • 01425 613647

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,049)

35,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Customer `Service

A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my way through some of the very worst pot-holed/chasmed roads in the country on the Oxford ring road.....missed 99% of them, then got caught out! It is a huge pleasure to visit the centre with a team that are always very welcoming and hospitable; whilst providing excellent and very efficient competitively priced customer service. Thank you once again.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and honest

Helpful and honest, no bull or spin, just tells you how it is and what you need to do to rectify any issues.

August 15, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Royston,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team in centre delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and a great price. Thanks…

Called in on spec as I had a suspected puncture in my BMW, the branch manager was most help ful and within 30 minutes they had fixed the puncture at a very price. Excellent service and recommend this branch of Pro Tyre most highly.

August 17, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Dear Mal Sanderson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Sandra,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful service.

Friendly and helpful service.

August 14, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Darryl,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were legends

Staff were legends

August 12, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Mr Hollyoake,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and very friendly…

Excellent service and very friendly staff. Had a regas aircon done - boy what a difference that made! Used them before for a new battery. Same excellent service. Would recommend.

August 8, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I took 2 wheels there to have two new…

I took 2 wheels there to have two new tyres fitted which I supplied. No more than ten minutes work, and a bill of nearly 62 pounds.
Absolute robbery. I won't be recommending you to anyone. Bunch of pirates.

August 7, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Dear Martin,

Thank you for your feedback . We are sorry to hear that your recent visit to our New Milton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Service was impeccable.

Service was impeccable.
What a difference to a couple if years ago

August 12, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing and helpful!

They were amazing and really helped me with my tyre issues. They explained everything and even assisted with documentation for my insurance.

August 10, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Anita,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a puncher and the guys sorted…

Had a puncher and the guys sorted everything out within half an hour
Great service and great staff
Thank you for all your help

August 5, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Air con regas

Good service, checked tyres and brakes as well as doing regas

August 5, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Let’s not go overboard

Let’s not go overboard! They were polite, efficient, and cured the problem. End of.

July 31, 2026
Protyre Autocare - New Milton logo

Reply from Protyre Autocare - New Milton

Hello Howard​,

We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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