The team replaced my (potholed) tyre and sorted the tracking quickly and at a decent price - no pressured upselling just good honest service.
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Great service on my tracking and also kindly pointed out many other things wrong with my car and also documented it so i can explain to my mechanic thanks again good quick prompt great communicatio... See more
Company replied
A huge thank you to Mike, Lee, Branden & co at Protyre, New Milton, Hampshire UK. First class service re ordering/fitting new tyre and front/rear wheel alignment, after unsuccessfully navigating my wa... See more
Company replied
Highly recommend the New Milton branch - all staff were knowledgeable, friendly & solution focussed. The team were happy and cohesive meaning the time spent there whilst work carried out was pleasant.... See more
Company details
About Protyre Autocare - New Milton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
131-133 Old Milton Rd, New Milton, BH25 6DP, New, Hampshire, United Kingdom
- 01425 613647
4.8
Excellent
2K reviews
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We were on holiday and had a tyre…
We were on holiday and had a tyre puncture .we rang late in the day they said dont worry come in now and we will get you sorted which they did. They were very polite and helpfull. They provided an excellent service during a very busy time for them
October 14, 2026
Reply from Protyre Autocare - New Milton
Hello Mr Bailey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Instant service
October 14, 2026
Reply from Protyre Autocare - New Milton
Hello Mr Golding,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff always very helpful very good…
Staff always very helpful very good service there
October 12, 2026
Reply from Protyre Autocare - New Milton
Hello Kitty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - New Milton
Hello Mr Ealing,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am going on a long journey and I…
I am going on a long journey and I wanted to make sure my tyre pressures were ok and the treads the guys checked them also disc and brake pads the service I received was 1st class
October 12, 2026
Reply from Protyre Autocare - New Milton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Pro Tyre New Milton
Called into the New Milton branch and asked for 2 new tyres on my Dodge Ram. I thought it might take time to find them as they are large off road type but was told they would be there next day. Called back next day and after 45 mins they were on. Pleasant staff
October 6, 2026
Unprompted review
Reply from Protyre Autocare - New Milton
Hello Jim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Long wait
Had I not had to wait until 10:30 for a 9:30 appointment this would have been 5 stars. Staff were very good but under resourced, hence the wait. Would have been better had they contacted me to rearrange the time.
October 7, 2026
Reply from Protyre Autocare - New Milton
Dear David Willrich ,
Thank you for your feedback . We are sorry to hear that your recent visit to our New Milton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Why bother with booking appts
Booked appointment for 10:30 a.m. for front tires to be replaced. Don't know why an appointment system was in place as it seemed that whenever anybody showed up they were just slotted in. I was still waiting for my car at 12:30 after being told that they were only running 15 minutes late.
Staff were pleasant but that's a ridiculous wait
October 3, 2026
Reply from Protyre Autocare - New Milton
Dear HMC,
Thank you for your feedback . We are sorry to hear that your recent visit to our New Milton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - New Milton
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brandon was very helpful and advised on…
Brandon was very helpful and advised on the best value tyres for my car.
October 5, 2026
Reply from Protyre Autocare - New Milton
Hello Mr Hargreaves,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always had good service in New Milton…
Always had good service in New Milton and the drop off time and pick up times are very good no leaving car there all day .And the technician are very good 👍
September 30, 2026
Reply from Protyre Autocare - New Milton
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always helpful polite and do the very…
Always helpful polite and do the very best to fit you in
September 30, 2026
Reply from Protyre Autocare - New Milton
Hello Georgue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and consistent 25th September 2026
As always, very obliging staff and have been consistent with the service I get. I moved here over five years ago and I recommend them to other people. Thank you for helping me especially with tyres.
September 28, 2026
Reply from Protyre Autocare - New Milton
Hello Val,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Ordered correct tyre
Ordered correct tyre, fitted swiftly & balanced. Will use again.
September 16, 2026
Reply from Protyre Autocare - New Milton
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Teamwork and good service
Mike, Lily, and the rest of the team, at Protyre, New Milton, did a great job, when I took my company car in, for new tyres. Keep up the good work!
September 21, 2026
Reply from Protyre Autocare - New Milton
Hello Leon,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Puncture repair done in good time
Puncture repair done in good time. Friendly staff
September 23, 2026
Reply from Protyre Autocare - New Milton
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our New Milton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful phone call before appt to give…
Helpful phone call before appt to give advice on tyres suitable for my car. Very efficient, polite and helpful.
September 23, 2026
Reply from Protyre Autocare - New Milton
Hello Maureen,
We would like to thank you for sharing your feedback regarding the service you received at our New Milton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful and quick
September 17, 2026
Reply from Protyre Autocare - New Milton
Hello Elaine,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the efficient service you received from our team at New Milton. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Great service really polite staff…
Great service really polite staff always willing to help and give advice I have been buying my tyres there for a few years now always happy with the service.
September 21, 2026
Reply from Protyre Autocare - New Milton
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at New Milton.
Best regards,
Eddie
Customer Care - Protyre
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