Protyre Autocare - Newark Reviews 

314
TrustScore 4.5 out of 5

4.7

96 Northgate, NG24 1HF Newark, GB


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Rated 4 out of 5 stars

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Rated 5 out of 5 stars

Was able to book in quickly with an appointment to shut my needs. Friendly atmosphere and nice waiting area with tv to watch work being done on car.

Company replied

Rated 5 out of 5 stars

Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... See more

Rated 5 out of 5 stars

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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4.7

All reviews

(314)

34,155 reviews in the last 12 months

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Rated 1 out of 5 stars

We took our vehicle to be tracked

We took our vehicle to be tracked. Only to have too return as it was pulling to the left. And is still the same after the second attempt to put it right, not all worth the £45.00 i was charged. We have taken 3 x vehicles to Newark before with no problem before.!!!!!

October 30, 2024
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Dear Colin Hicks,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Found these guys via the tyre review…

Found these guys via the tyre review website. They were in the top three most competitive options and as they were arguably the closest option I chose to keep my purchase local.

I was able to book and purchase via their website, it was easy fast and efficient.

When it came to the date of fitting I was a little early and able to wait in comfort. I found the team at the garage to be great, they were friendly, knowledgeable and helpful.

I would use these guys again

September 4, 2024
Rated 4 out of 5 stars

Good service

Good service but tyres leaked air due to corrosion hence lost 1 star but it was delt with brilliantly once brought back. Cleaned up and re fitted and no issues currently.

August 28, 2024
Rated 5 out of 5 stars

Would I use again? Yes!

Polite, cheerful at reception , tyres changed while we went for a coffee and a text sent to us when the car was ready. Great service.
I also noticed the workshop was very clean and tidy even though it was busy.

August 21, 2024
Rated 1 out of 5 stars

Totally unprofessional

Totally unprofessional, I paid for whels alignment but I had a feeling they didn't do the job, they just lied, I went to another garage the next day who confirmed my feeling, please avoid Selecta Tyres in Newark or you have a big care what services you choose and if you receive them

August 17, 2024
Protyre Autocare - Newark logo

Reply from Protyre Autocare - Newark

Dear Mr Farcasanu,

Thank you for raising your concerns and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

they were officiant

they were officiant, and kept to the time they said they would do the tires, and the air con, very good prices and friendly pity there was a nail in the tire the next day and had to get a new one,

August 7, 2024

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