Protyre Autocare - Newport Gwent Reviews 

701
TrustScore 5 out of 5

4.9

449 Corporation Road, Newport, NP19 0HE Newport, Gwent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They explain what needs doing, are very friendly and trustworthy. Great staff, most helpful and competitive pricing.

Company replied

Rated 5 out of 5 stars

Easy of booking and paying on-line. Cheaper than ATS and Kwik-Fit even without an additional discount. Air conditioning recharged quickly and efficiently, all round good service. Also recently had... See more

Rated 5 out of 5 stars

The best experience ever! Aled and all the lovely gentlemen working there in the Newport branch on corporation road are a true asset to the company. It’s cheap parts/service without compromising qu... See more

Rated 5 out of 5 stars

My expectations were exceeded in all respects. I received a friendly welcome and the car was taken into the fitting bay straight away. The fitter took obvious care in fitting, to the extent of pointin... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 449 Corporation Road, Newport, NP19 0HE, Newport, Gwent, United Kingdom

  • 01633 279300

4.9

Excellent

TrustScore 5 out of 5

701 reviews

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4.9

All reviews

(701)

33,432 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service throughout on my…

Excellent service throughout on my recent Battery replacement,can’t fault the service I received and excellent staff they went above and beyond to assist me.

July 29, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Darren​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The work was carried out at the…

The work was carried out at the arranged time efficiently and for a competitive price.

July 29, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good price

Good price, good staff
Time to suit
What more can I say.
Excellent

July 29, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite friendly and quick overall very…

Polite friendly and quick overall very happy

July 29, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Allena,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They explain what needs doing

They explain what needs doing, are very friendly and trustworthy. Great staff, most helpful and competitive pricing.

July 27, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Philip​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online

Easy to book online, no fuss when I arrived. Left the car there, came back after a bit of shopping and took the car no issues.

July 27, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They regarded my aircon with a minimal…

They regarded my aircon with a minimal of fuss. No delays and neatly done.

July 22, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service booked on line for 13.30… pirelli

Good service booked on line for 13.30 had to wait left at 14.30 good tyres good price

July 22, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Mark,

Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with the tyres and the pricing. We appreciate your patience and understanding regarding the wait time you experienced.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Top class service.

Top class service.

July 22, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as always nothing is to…

Great service as always nothing is to much trouble

July 22, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Mr Coldrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everyone there prepared to listen and…

Everyone there prepared to listen and explain everything in detail. Always made sure you understand everything they explained, always made sure your comfortable.

July 13, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Dear Mr Smith,

Thank you for taking the time to share your positive feedback!

We are delighted to hear that you felt comfortable and that everything was explained in detail.

We always aim for clear communication and efficient service.

We will look forward to welcoming you again at our Newport Gwent in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very helpful and good service

The team were very helpful and gave me an appointment within 24 hours.
I am very happy with the service I recieved.

July 2, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Lynda​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional and I could wait…

Very professional and I could wait great job done and air con great in this weather would recommend to anyone who views reviews 👍

July 8, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Jeffrey​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick and professional

Very quick and professional

July 3, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Mr Ahmed,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked in for an aircon check and he…

Booked in for an aircon check and he was sound, then booked me in last minute and filled my aircon for me. Really friendly staff, no complaints!

June 24, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello George,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Air conditioning great now 👍

mechanics were great quick service with a smile nothing is too much trouble for these guys very impressed and will def use again 👍😄😄

June 24, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Dear Wayne Connett,

We appreciate your feedback. 

We're glad our mechanics provided quick, friendly service. Regarding your concerns of the aircon, we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great attitude from all the staff

Great attitude from all the staff, always highly motivated.

June 22, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff and quick service

Friendly staff and quick service

June 12, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello,

We appreciate your kind words. We are glad you had a positive experience at our Newport Gwent centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good Quality

They ask questions and check around the periphery of a service or repair. Rather than just doing the bare minimum, which doesn't really sort your car issues.

May 22, 2026

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