Update: I have received the service check sheet and spoke to the branch manager who confirmed all work was carried out in accordance with the service level booked. Thank you for your call and clarifi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent communication following a web purchase of 4 tyres at a very competitive price. Phoned me to offer an earlier fitting slot which was convenient. Tyres were fitted quickly and professionally.... See more
Company replied
Tony & his team are fantastic as always. He is not always able to get my brand tyre in however gets us in promptly to fit and does a complimentary health check. Staff are knowledgeable, frie... See more
Company replied
Easy of booking and paying on-line. Cheaper than ATS and Kwik-Fit even without an additional discount. Air conditioning recharged quickly and efficiently, all round good service. Also recently had... See more
Company details
About Protyre Autocare - Newport Gwent
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
449 Corporation Road, Newport, NP19 0HE, Newport, Gwent, United Kingdom
- 01633 279300
4.9
Excellent
722 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took a loose wheel in for a tyre…
Took a loose wheel in for a tyre change, tyre purchased from yourself. Tyre had deflated next day. Examination at the depot showed crack in alloy. Worn tyre was fully inflated when brought in, can only assume wheel was damaged as a result of tyre replacement. Now having to purchase new wheel or have wheel specialist repair.
May 25, 2026
Reply from Protyre Autocare - Newport Gwent
Dear Gareth Davies,
Thank you for bringing this to our attention. We are sorry to hear about the issue with your wheel after the tyre replacement.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
The staff were efficient and helpful.
The staff were efficient and helpful.
Very good quality of work and service given.
May 13, 2026
Great service and professional staff
May 13, 2026
Efficient and affordable
Managed to book an appointment for a day that worked for us and they regassed the Aircon within half an hour so I didn't have to wait around long
May 13, 2026
Brilliant Air Con Service
I had a free air con check at the Newport branch, easy to book online which is a bonus. They told me I needed a regas and did it there and then, I wasn't waiting very long. They also informed me of a price deal and I got it done at a very good price. Good customer service all round, I would definitely go back 😃
May 11, 2026
Unprompted review
Professional staff all on time
April 29, 2026
Very good
Very good. Recommended a good tyre when the one I wanted wasn't available. Sorted out the shake I was getting. Now getting better MPG which is either the tyre or the alignment or both.
Only issue is I never got a printout from the alignment machine.
April 27, 2026
Ordered online
Ordered online, booked a fitment slot and the work was carried out on time with no delays. Quick efficient service
April 22, 2026
Excellent Service
Friendly staff, started working on car as soon as I arrived. Kept me informed and gave me options on job. Competitive pricing. Excellent service.
April 22, 2026
Another good experience from Bathwick
The young lad on reception was polite and the fitter was pleasant and kept me informed as to what was needed throughout.I would recommend Bathwick.
April 15, 2026
Excellant service
April 17, 2026
Superb service for an aircon regas
Superb service for an aircon regas. Booked in the evening with slots available next day. Quick and easy, nice guys who kept me updated and job completed in 45 mins. Can't fault!
April 15, 2026
Good customer service and the staff are friendly and helpful
Good quality work undertaken, would recommend these to anyone
April 3, 2026
Hiundia
Good, fast service.frienly staff.
Receipt sent by message would prefer a paper copy.
Very happy with work done.
April 8, 2026
Excellent Service
Excellent Service. Especially the young lad who explained what he was doing. Nobody ever took the time to explain to me what they were doing and what they will do to correct the tracking on my car. A very small gesture but it meant a lot to me. Thank you.
April 8, 2026
Fantastic professional service highly…
Fantastic professional service highly recommended.
April 1, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.