Protyre Autocare - Newport Gwent Reviews 

708
TrustScore 5 out of 5

4.9

449 Corporation Road, Newport, NP19 0HE Newport, Gwent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have used Protyre at Newport (Bathwick Tyres) for years They always provide a first class and honest service I would not use anyone else

Rated 5 out of 5 stars

Easy of booking and paying on-line. Cheaper than ATS and Kwik-Fit even without an additional discount. Air conditioning recharged quickly and efficiently, all round good service. Also recently had... See more

Rated 5 out of 5 stars

The best experience ever! Aled and all the lovely gentlemen working there in the Newport branch on corporation road are a true asset to the company. It’s cheap parts/service without compromising qu... See more

Rated 5 out of 5 stars

My expectations were exceeded in all respects. I received a friendly welcome and the car was taken into the fitting bay straight away. The fitter took obvious care in fitting, to the extent of pointin... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 449 Corporation Road, Newport, NP19 0HE, Newport, Gwent, United Kingdom

  • 01633 279300

4.9

Excellent

TrustScore 5 out of 5

708 reviews

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4.9

All reviews

(708)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and I could wait…

Very professional and I could wait great job done and air con great in this weather would recommend to anyone who views reviews 👍

July 8, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Jeffrey​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick and professional

Very quick and professional

July 3, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Mr Ahmed,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked in for an aircon check and he…

Booked in for an aircon check and he was sound, then booked me in last minute and filled my aircon for me. Really friendly staff, no complaints!

June 24, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello George,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Air conditioning great now 👍

mechanics were great quick service with a smile nothing is too much trouble for these guys very impressed and will def use again 👍😄😄

June 24, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Dear Wayne Connett,

We appreciate your feedback. 

We're glad our mechanics provided quick, friendly service. Regarding your concerns of the aircon, we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great attitude from all the staff

Great attitude from all the staff, always highly motivated.

June 22, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff and quick service

Friendly staff and quick service

June 12, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello,

We appreciate your kind words. We are glad you had a positive experience at our Newport Gwent centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good Quality

They ask questions and check around the periphery of a service or repair. Rather than just doing the bare minimum, which doesn't really sort your car issues.

May 22, 2026
Rated 1 out of 5 stars

Took a loose wheel in for a tyre…

Took a loose wheel in for a tyre change, tyre purchased from yourself. Tyre had deflated next day. Examination at the depot showed crack in alloy. Worn tyre was fully inflated when brought in, can only assume wheel was damaged as a result of tyre replacement. Now having to purchase new wheel or have wheel specialist repair.

May 25, 2026
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Dear Gareth Davies,

Thank you for bringing this to our attention. We are sorry to hear about the issue with your wheel after the tyre replacement.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant Air Con Service

I had a free air con check at the Newport branch, easy to book online which is a bonus. They told me I needed a regas and did it there and then, I wasn't waiting very long. They also informed me of a price deal and I got it done at a very good price. Good customer service all round, I would definitely go back 😃

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. Recommended a good tyre when the one I wanted wasn't available. Sorted out the shake I was getting. Now getting better MPG which is either the tyre or the alignment or both.
Only issue is I never got a printout from the alignment machine.

April 27, 2026
Rated 5 out of 5 stars

Ordered online

Ordered online, booked a fitment slot and the work was carried out on time with no delays. Quick efficient service

April 22, 2026
Rated 5 out of 5 stars

Excellent Service

Friendly staff, started working on car as soon as I arrived. Kept me informed and gave me options on job. Competitive pricing. Excellent service.

April 22, 2026

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