Protyre Autocare - Newport Gwent Reviews 

709
TrustScore 5 out of 5

4.9

449 Corporation Road, Newport, NP19 0HE Newport, Gwent, GB


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Rated 5 out of 5 stars

I have used Protyre at Newport (Bathwick Tyres) for years They always provide a first class and honest service I would not use anyone else

Company replied

Rated 5 out of 5 stars

Easy of booking and paying on-line. Cheaper than ATS and Kwik-Fit even without an additional discount. Air conditioning recharged quickly and efficiently, all round good service. Also recently had... See more

Rated 5 out of 5 stars

The best experience ever! Aled and all the lovely gentlemen working there in the Newport branch on corporation road are a true asset to the company. It’s cheap parts/service without compromising qu... See more

Rated 5 out of 5 stars

My expectations were exceeded in all respects. I received a friendly welcome and the car was taken into the fitting bay straight away. The fitter took obvious care in fitting, to the extent of pointin... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 449 Corporation Road, Newport, NP19 0HE, Newport, Gwent, United Kingdom

  • 01633 279300

4.9

Excellent

TrustScore 5 out of 5

709 reviews

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4.9

All reviews

(709)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

I had no problems at Protyre

I had no problems at Protyre, everything went as I expected…… great

December 3, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Russell​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The best experience ever

The best experience ever!
Aled and all the lovely gentlemen working there in the Newport branch on corporation road are a true asset to the company. It’s cheap parts/service without compromising quality. They dont try and rip you off like others do! If you need anything to do with tires/battery or service dont hesitate!! Thank you for putting me at ease.
Paulina

November 15, 2025
Rated 5 out of 5 stars

Expectations exceeded !!!

My expectations were exceeded in all respects. I received a friendly welcome and the car was taken into the fitting bay straight away. The fitter took obvious care in fitting, to the extent of pointing out a future problem area with a wheel and offering a short-term fix. I am most grateful for the care and attention I received. If only all tyre fitters were this good!

October 27, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional job.

Easy online booking. Work carried out on time. Competitive price. Recommended.

October 21, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Mr Sykes​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast reliable service

October 27, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Lisa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newport Gwent branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are amazing and really go out…

The staff are amazing and really go out of their way to help
I would never go anywhere else

October 6, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Dear Customer,

We're happy to hear that our staff's efforts to assist you were so appreciated!

Thank you for your wonderful feedback; we truly value your loyalty and support.

we will look forward to welcoming you again at our Newport Gwent branch in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Problem Fixed

We all know motoring can be expensive, and my day went from bad to worse when I collected a screw in the rear tyre on the way to work.
I rang Protyre, who are on my way home, got a price and a tyre in stock. I asked them to keep the tyre for me as it was the only one left in stock, and I would call in on my way home.
As asked, they kept the tyre, and once I confirmed it was me who had rang one of the fitters, Tyler Coles started to sort my tyre out. Tyler couldn't have been any more polite and professional if he tried. I genuinely appreciate good customer service, and Tyler was right up there in my opinion.
I'd been having problems with my TPS as well, so I asked Tyler to check them for me. He did, and they were all dead, so 4 new TPS were required too. Tyler spoke to his manager, Aled Dobson, who confirmed they had the sensors in stock and they could fit them there and then, so I asked them to do so.
The final bill was a bit more than I had hoped, but the customer service, professionalism and workmanship were excellent. There was another colleague who helped with putting everything back on the car and checking pressures and torque settings on the wheel nuts, but unfortunately, I didn't catch his name. There was only a three-man team that I saw on this occasion, but they were all excellent, and I would highly recommend them on that alone.

October 13, 2025
Rated 5 out of 5 stars

Fast and friendly service

The guys at the Newport branch fitted me in on a Saturday in quick time. Fast efficient and always a friendly service.

October 8, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Newport Gwent branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were very friendly

The staff were very friendly, gave me good advice about my puncture and the service was very quick

October 1, 2025
Protyre Autocare - Newport Gwent logo

Reply from Protyre Autocare - Newport Gwent

Hello Stella,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team in centre was friendly, helpful rand efficient.

Best regards,
Eddie
Customer Care - Protyre

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