Protyre Autocare - Okehampton Reviews 

655
TrustScore 5 out of 5

4.8

Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB


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Rated 5 out of 5 stars

Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more

Company replied

Rated 5 out of 5 stars

Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more

Rated 5 out of 5 stars

Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more

Rated 5 out of 5 stars

I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom

  • 01837659993

4.8

Excellent

TrustScore 5 out of 5

655 reviews

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4.8

All reviews

(655)

34,343 reviews in the last 12 months

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Rated 5 out of 5 stars

Always great service from the team at…

Always great service from the team at Okehampton Protyre.

July 7, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello,

We appreciate you sharing your positive experience with our Okehampton team. We're so glad to hear you consistently receive great service.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Ches and his team are absolutely amazing …

Ches and his team are absolutely amazing, very friendly, informative and always happy to help, offer a great service and realistic prices, don't hesitate to use their services, highly recommended

July 1, 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello,

We're happy to hear that you found our team friendly, informative, and helpful. We appreciate your kind words regarding our service and pricing. Thank you for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Absolutely amazing

These guys have to be the most friendly, professional and efficient company out there. Used them many times and absolutely brilliant. Always great advice and they don't try to sell you services or products you don't need. Nothing is ever too much trouble for them and they always get me sorted even when busy. Why would you go anywhere else?

July 1, 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Mark,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team's friendliness, professionalism, and efficiency have consistently met your needs.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website, Made ordering tires easy as pie. Had a minor issue with tire availability but it was easily sorted for the next day. Very polite staff and quick to get the job done.

June 25, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Dear Thomas Williamson,
We're happy to hear that our website was easy to use and ordering tires was a breeze!
We appreciate your patience regarding the tire availability issue, and we're glad we could resolve it quickly.
Thank you for your positive feedback.
We will Look forward to welcoming you again at our Okehampton centre.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I received great service

I received great service in that they advised me about the best quality tyres I needed for the car.
I had already done some research into prices and had a good idea of the cost but I also received an insight into the best wearing of tyre range and type I had chosen.

June 25, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Tracey,

We're happy to hear that you found our advice helpful in choosing the best tyres for your car. We appreciate you sharing your research and are glad our insight into tyre wear was valuable.

Thank you for your positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing service

The staff are very helpful and friendly, will always use them going forward. Cant fault them in any way.

June 25, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Jidinho,

We appreciate your kind words! We're happy to hear that our helpful and friendly team made your experience so positive, and we value your continued patronage.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Nothing to fault

Nothing to fault. After making contact with Protyre Okehampton. I received my quote and was told the tyres would be delivered the following day. I booked a timed slot for the following day and the tyres were fitted professionally with great service. Recommended.

June 25, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello,

We're happy to hear that you had such a positive experience! It's great to know that you were pleased with the prompt delivery, professional fitting, and excellent service you received. Thank you for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Called to see if my air con could be topped up in the really hot spell. They fitted me in same day and so reasonably priced. Did it in no time and even gave me some advice on my tyres and my car which was so helpful as I’m clueless! Will definitely return. Thank you so much!

June 25, 2025
Rated 5 out of 5 stars

Amazing customer service!

I came in with a ‘non repairable’ puncture as advised by ŠKODA Exeter and was immediately reassured they would sort it for me. Due to their skilled and knowledgeable staff they were actually able to repair it for me rather than charging me for a new tyre. The staff go above and beyond to help and give honest and helpful advice.

June 11, 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Jo,

Thank you very much for taking the time to leave us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

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