Protyre Autocare - Okehampton Reviews 

655
TrustScore 5 out of 5

4.8

Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB


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Rated 5 out of 5 stars

Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more

Company replied

Rated 5 out of 5 stars

Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more

Rated 5 out of 5 stars

Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more

Rated 5 out of 5 stars

I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom

  • 01837659993

4.8

Excellent

TrustScore 5 out of 5

655 reviews

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4.8

All reviews

(655)

34,343 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service from a very helpful and friendly team.

Ches and all the Team at Protyre were exceptional and extremely helpful. Unfortunately my son had lost the Locking Wheel Nut Tool, but it wasn’t an issue with the team as they drilled the 4 locking wheel nuts out and ordered replacements. They fitted 4 new tyres and recharged the Air conditioning system for a great price. I waited while all the work was carried out and enjoyed a couple of lovely complimentary coffees from their modern coffee machine.
Overall the whole experience and service was excellent and all the Protyre Team were very helpful and friendly.
I would highly recommend.
A big thank you to The Protyre Team.

August 13, 2025
Rated 5 out of 5 stars

4 new tyres

4 new tyres. Good price quick and efficient service. Good people.

August 11, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Mr Seymour,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this time it wasn't). I also got a comprehensive report on the state of all four tyres so I'm ready to replace them at the right time.

August 6, 2025
Rated 5 out of 5 stars

Team here are absolutely superb

Team here are absolutely superb. Very accommodating and supportive calling around to help me solve issues. Would highly recommend if you are local or require.

August 8, 2025
Unprompted review
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Dear Wob,

We're happy to hear that our team at our Okehampton branch was helpful and supportive in resolving your issues. We appreciate your recommendation and are grateful for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

When I rung Protyre they were most…

When I rung Protyre they were most helpful on the phone and suggested I bring my car straight in, which I did. The problem was dealt with quickly and returned to me later the same day. They were very helpful and I would recommend them to anyone. Thank you Protyre

July 30, 2025
Rated 5 out of 5 stars

Easy to book car in

Easy to book car in, price explained over the phone no hidden surprises ! Complimentary tea coffee etc if you want it, reception area , clean and tidy ,and comfy chairs!

July 28, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello B Randle,

We're happy to hear that booking was easy and the pricing clear. It's great to know you appreciated the clean reception area and complimentary refreshments. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional and explained everything…

Professional and explained everything clearly, giving options. Found solution as quickly as possible. Price acceptable relative to others - who may not have been able to resolve as quickly. Nice guys!

July 18, 2025
Protyre Autocare - Okehampton logo

Reply from Protyre Autocare - Okehampton

Hello Clare,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

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