Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... See more
Company replied
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB
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Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... See more
Company replied
I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... See more
Company replied
We have used Harold’s tyres on numerous occasions in the past 12 months for a variety of services on our 2 cars including MOT, brake replacement, tyres including an emergency puncture repair. On each... See more
Company replied
Friendly service and delivered on time. I got my van tyres aligned as well as two new front tyres and I was pleased with the driving performance after visiting.
Company replied
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Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, United Kingdom
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Excellent efficient service. Receptionist kept me up to date and tyre replacement carried out to perfection.
The cost of having my winter wheels and tires taken off and my summer wheels and tires put on has skyrocketed. This time last year it cost me £35, then in the autumn it was £50 and then last week it was £76!
Since I posted this review representatives of Protyre contacted me and said a mistake had been made in the pricing. When I go to put my winter wheels and tires back on the car in late autumn they have offered that service for free.

Reply from Protyre Autocare - Penrith
Easy and efficient booking system.
Tyre changes all completed on time and to expected standard
Staff friendly, helpful and welcoming to me and the dog
Staff always make you feel welcome. MOT spot on time, advice given and booked in for some work in a few weeks time. Thank you
Excellent service as always.
Very easy to book either on line or over the phone
Staff always friendly, very capable and always happy to help.
Highly recommended
My recent service and MOT was done with marked efficiency in good time. The staff were friendly and explained the report on the work clearly and concisely
MOT and major servicing - in and out in 3 hours (benefitted from a cancellation, but as I was expecting 5-6 hours, that was unexpected. I moved from my dealer servicing because they didn't have the capacity to deal with urgent repairs. Protyre Penrith, fitted me in the same day to sort out a tyre that kept going flat. The following day I was back again, after a freak gust of wind blew the gate closed as I was backing out, taking out a rear reflector and light. That was also quickly sorted. Thankyou Protyre Penrith for an excellent, responsive service.
Great service 😀booking easy online service. needed a new tyre ASAP while on holiday. New tyre replaced.
Staff were amazing and very friendly.
Very happy. Efficient, helpful and professional staff.
Top service, two tyre fitted in less than 30 minutes and I was on my way. Very competitive pricing, and a superb booking process. Will certainly use them again.
Was in and out alot sooner than expected. Also offered some great advice which was very much appreciated
Really helpful staff. I got lost trying to find the place but the lady in the office phoned me and managed to direct me in over the phone. So easy to book and pay online, no waiting or returning later to get my tyres fitted. Will use again.
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