Protyre Autocare - Penrith Reviews 

1,456
TrustScore 4.5 out of 5

4.6

Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB


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Rated 5 out of 5 stars

Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... See more

Company replied

Rated 5 out of 5 stars

I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... See more

Company replied

Rated 5 out of 5 stars

We have used Harold’s tyres on numerous occasions in the past 12 months for a variety of services on our 2 cars including MOT, brake replacement, tyres including an emergency puncture repair. On each... See more

Company replied

Rated 5 out of 5 stars

Friendly service and delivered on time. I got my van tyres aligned as well as two new front tyres and I was pleased with the driving performance after visiting.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, United Kingdom

  • 01768 864361

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,456)

33,465 reviews in the last 12 months

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Rated 1 out of 5 stars

Rip off Britain.

The cost of having my winter wheels and tires taken off and my summer wheels and tires put on has skyrocketed. This time last year it cost me £35, then in the autumn it was £50 and then last week it was £76!
Since I posted this review representatives of Protyre contacted me and said a mistake had been made in the pricing. When I go to put my winter wheels and tires back on the car in late autumn they have offered that service for free.

May 18, 2026
Protyre Autocare - Penrith logo

Reply from Protyre Autocare - Penrith

Dear Colin,

Thank you for taking the time to share your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Easy and efficient booking system.
Tyre changes all completed on time and to expected standard
Staff friendly, helpful and welcoming to me and the dog

May 5, 2026
Rated 5 out of 5 stars

Top job

Staff always make you feel welcome. MOT spot on time, advice given and booked in for some work in a few weeks time. Thank you

May 13, 2026
Rated 5 out of 5 stars

Excellent and responsive service

MOT and major servicing - in and out in 3 hours (benefitted from a cancellation, but as I was expecting 5-6 hours, that was unexpected. I moved from my dealer servicing because they didn't have the capacity to deal with urgent repairs. Protyre Penrith, fitted me in the same day to sort out a tyre that kept going flat. The following day I was back again, after a freak gust of wind blew the gate closed as I was backing out, taking out a rear reflector and light. That was also quickly sorted. Thankyou Protyre Penrith for an excellent, responsive service.

February 13, 2026
Rated 5 out of 5 stars

Top service

Top service, two tyre fitted in less than 30 minutes and I was on my way. Very competitive pricing, and a superb booking process. Will certainly use them again.

April 15, 2026
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff. I got lost trying to find the place but the lady in the office phoned me and managed to direct me in over the phone. So easy to book and pay online, no waiting or returning later to get my tyres fitted. Will use again.

April 15, 2026

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