Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... See more
Company replied
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB
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Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... See more
Company replied
I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... See more
Company replied
We have used Harold’s tyres on numerous occasions in the past 12 months for a variety of services on our 2 cars including MOT, brake replacement, tyres including an emergency puncture repair. On each... See more
Company replied
Friendly service and delivered on time. I got my van tyres aligned as well as two new front tyres and I was pleased with the driving performance after visiting.
Company replied
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Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, United Kingdom
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I received a same day appointment and the tyres I required were in stock, The fitting of the 4 tyres was very prompt and offered excellent value for money and because I bought 4 i received a further £40.00 discount and offered the option of paying over 3 instalments. Megan in reception was extremely polite very knowledgeable and extremely helpful. I highly recommend the branch
Took car for Bronze Service, now quiet and smooth driving. Straightforward booking. Polite and helpful staff.
Been coming here for yrs & always helpful, polite and great on price and fitted quickly and on time
Good experience everything regarding repairs was explained and carried out well.
I didn't feel ripped off as can happen at other garages.
I’ve been going there for 5 years - from booking through to completion it was handled professionally and timely. They have a very positive can do attitude and I will continue to use them.
Great receptionist, very helpful. The fitting seemed very slow for what was required, more than 2 hours for 4 tyres and alignment, slow compared to many previous experiences of having tyres fitted. Overall a good job done.
Excellent service as always. Lovely, friendly professional staff. Very quick and efficient.
Good garage got my MOT done here fast reliable service would recommend. Able to book online which is a plus :)
One of the female staff on reception lacked basic customer service skills.Trying hard to push extra sales in an agressive manner.Did not like that.
Mot failure that could not be repaired for 2 weeks due to lack of staff.The price of job needed £436 .Went to another garage and it cost £200 less for same job.Protyre margins unrealistic
Please do not cut and paste your standard answer of contact us to discuss .You had your chance to be bothered about my experience when the car was brought in.Score would have been 1 but only changed it as interaction with mot mechanic was very good.

Reply from Protyre Autocare - Penrith
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