There was issue with delivery of tyres from there supplier and this was only highlighted once I arrived at my lotted slot and to return two days later for fitment Recommend you phone them before set... See more
Location
Switch locationUnit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB
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See what reviewers are saying
Made an appointment for 12 noon. On the bay at 12.05. Five tyres fitted and balanced, and on my way shortly afterwards. Excellent service especially from the two lads who did the job. Very happy as... See more
Company replied
I have visited Harold’s Tyres at Penrith numerous times, before and after pro tyre took over. I am usually sceptical of Big brands taken over family businesses but the level of service and care at Pro... See more
Company replied
We have used Harold’s tyres on numerous occasions in the past 12 months for a variety of services on our 2 cars including MOT, brake replacement, tyres including an emergency puncture repair. On each... See more
Company replied
Company details
About Protyre Autocare - Penrith
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, United Kingdom
- 01768 864361
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My time slot was previously booked but…
My time slot was previously booked but that had no effect on the reality. Work didn’t start until around 45 minutes after the booking time!
The work itself was excellent.
The desk staff member was brisk and officious (not a people person)
May use AI-assist with repliesRead more
I left my car in for M O T and on day…
I left my car in for M O T and on day of appointment arrived reception was good told time taken for MOT and offered to wait or be called when finished. Pleasant staff and good explanation of condition of vehicle.

Reply from Protyre Autocare - Penrith
Very efficient and work completed in a…
Very efficient and work completed in a timely manor
Great prices and service as always 👍
Great prices and service as always 👍
Happy customer 🙂
Good service from Protyre
Good service from Protyre, tyres not the cheapest option but I wanted the same as was already on my van, so I paid for it.
Good advice from them, and as I was buying 2 tyres, they did a puncture repair free of charge, which I appreciated.
I’d use them again.
It was a quick and effective repair and…
It was a quick and effective repair and a very fair price.
Disappointed customer service, wouldn’t go back.
I booked in to have two new tyres fitted at 10am. At 11am my car hadn’t moved from where I parked it. We went to a local supermarket to use the loos as the office was so scruffy, old and dirty so I didn’t fancy finding out the condition of the toilet. When we arrived back my car was being fitted with the tyres. Eventually my surname was shouted out, no explanation for the delay, no apologies.

Reply from Protyre Autocare - Penrith
I was seen very quickly and solved the…
I was seen very quickly and solved the problem with a quick check, free of charge! Thank you ☺️
Decent service at a good price.
Managed to get an appointment the same day, two new tyres and an alignment done at a decent price.
Nice to see wheel bolts being tightened with a torque wrench too, as opposed to being over tightened when all the ‘ugger duggers’ are deployed via the impact wrench.
Welcoming
Welcoming, listen and explain!!!!
Believe me it is lovely to be able to talk with a female about My little car, a woman in what is usually a Mans's world!!!! Congratulations.
But the men with you are very kind, I am met every time with politeness and help.
A great big ThankYou
Great service and value for money
Great service and value for money, you can’t go wrong
1st purchase from Protyre and great service
This was the 1st time I've purchased tyres through the Protyre site, great choice of tyres available at competitive prices with discounts for buying 2 tyres, the fitting company was local to me Harolds in Penrith you are able to choose a date and time to arrive, fitted in a timereasonable time, whilst you wait, on completion the fitter fully checked the tread depth and wear on remaining tyres also all the brake discs and pads and prepared a comprehensive written report, overall a great service all round, will definitely use Protyre/Harolds Penrith again
Very busy outlet
Very busy outlet, but staff were friendly, professional and helpful and was fitted in, a bit later than booked, but it wasn't a problem.

Reply from Protyre Autocare - Penrith
From walking in the door
From walking in the door, I got the best reception from the girl behind the desk, she immediately helped me with coffee and a seat while I waited, it wasn't long till a gentleman came and told me my car passed with flying colour's
Good price and good service what more…
Good price and good service what more can yer ask for.
When you buy direct from them they’re…
When you buy direct from them they’re providing “ all the best” customer service recently bought 2 Pirelli all season front tyres 🛞 for my car ,after 2 weeks I have to replace my 4 years rear tyres 🛞 and purchase online payment by 3 monthly payment instalment,1 payment done 👍 when the order was confirmed with reference number and booking details isn’t on their on best interest as the payment was processed by a 3th party company so they didn’t have the same enthusiastic response and deny my booking supposed to be next day after my purchase ,and give the option to came Monday next week reason> as the “tyre’s wasn’t delivered “ and she is concerned why they aloud my next day booking tyre service ( true reason is as the payment wasn’t directly on their on bussines bank account and was purchased as I’ve said payment through online party company and they blame the system payment as the transaction wasn’t received ! So be careful the way you get in touch with them as the service provided isn’t as the best they advertised is all about the money 💰 not customer loyalty and honesty!

Reply from Protyre Autocare - Penrith
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