A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... See more
Company replied
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... See more
Company replied
The manager was very proactive at checking every unusual sound, and not just attending to the more minor work that had been booked in. Thus he insured that the car was safe to drive to the other side... See more
Company replied
Really happy with the service from Protyre. The staff were friendly and helpful, and the whole process of getting my new tyres fitted was straightforward and hassle-free. The car feels great with the... See more
Company replied
Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Poole Barter Road
Dear Alistair lloyd,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Poole Barter Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
All done very timely
April 6, 2026
Thanks to pro tyre I managed to get my…
Thanks to pro tyre I managed to get my drop links replaced next day it took them a couple of hours because bolts were seized. Thanks 😊
April 6, 2026
Wheel alignment
Greeted me kindly
Guys are very friendly quick and professional
Very good service
After the service
they have explained to me everything what kind of work they have done on the car and what else should be done
Highly recommended to everyone
March 27, 2026
I recently had my MOT carried out here…
I recently had my MOT carried out here and was extremely impressed with the overall experience. From start to finish, the service was professional, efficient, and clearly focused on customer satisfaction.
The staff were friendly and approachable, taking the time to explain everything clearly and ensuring I understood the process. The MOT itself was completed promptly, with no unnecessary delays, and I felt confident that the work was carried out thoroughly and to a high standard.
What stood out most was the level of care and attention to detail, along with the honest and transparent approach. It’s reassuring to find a place you can trust with your vehicle, and this experience has certainly given me that confidence.
I wouldn’t hesitate to return in the future and would highly recommend their services to anyone looking for reliable and high-quality vehicle testing.
March 25, 2026
Both the Regional Manager(covering…
Both the Regional Manager(covering sickness) and the mechanic were awesome.
March 18, 2026
Great service from start to finish
Great service in reception, explain everything and open and honest.
Work is of high standards and competitive pricing.
March 6, 2026
Great group of people
Great group of people, very patient and helpful explained things properly to you.
They went above and beyond to get my car sorted in very thankful
March 9, 2026
Brilliant Company
Brilliant Company, very professional and easy to book on line. Staff all friendly, and prices are very reasonable. Very pleased with my MOT and Service. Will be back again next year
March 2, 2026
Quick appointment process
Quick appointment process. Done the work to high standard(tyres brake fluid change and tracking)
Always use them don’t go anywhere else
March 4, 2026
timely on appointments
March 2, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.