A kind gentleman guided me to where i should park my car and to see the reception staff. Very friendly " lady" at reception was extremely attentive and helpful. A very happy nice attitude. Car MOT wa... See more
Company replied
Location
Switch locationUnit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ Poole, Dorset, GB
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See what reviewers are saying
Plenty of parking space on arrival. Greeted by a happy friendly team. Customer service is fantastic overall MOT done really quick I try and use Alder Hills centre for my MOT’s It is definitel... See more
Company replied
The manager was very proactive at checking every unusual sound, and not just attending to the more minor work that had been booked in. Thus he insured that the car was safe to drive to the other side... See more
Company replied
Really happy with the service from Protyre. The staff were friendly and helpful, and the whole process of getting my new tyres fitted was straightforward and hassle-free. The car feels great with the... See more
Company replied
Company details
About Protyre Autocare - Poole Barter Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Alder Hills Trading P, Barter Road, BH12 4BJ, Poole, Dorset, United Kingdom
- 01202 722433
4.5
Excellent
1K reviews
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professional knowledgeable service.
December 24, 2025
Reply from Protyre Autocare - Poole Barter Road
Dear Keith,
Thank you for your review!
We’re so pleased to hear you received great professional knowledgeable service at our Poole Barter Road branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Tyre replacement…
The guys at Protyre Autocare are greatthey are effecient and very proffessional.
December 31, 2025
Reply from Protyre Autocare - Poole Barter Road
Dear John Mitchley,
We're happy to hear that you found our team at our Poole Barter Road efficient and professional.
Thank you for sharing your positive experience with us.
we appreciate your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
I always use Protyre Alder hills…
I always use Protyre Alder hills Parkstone, they have been brillant from day one, and more trusting then the garage I purchased my car from. They are very open about their prices and if you don’t understand something they are willing to explain
November 12, 2025
The staff
The staff, Jordan and Jack, did an excellent job in sorting out the issue with the tyres on my Touareg. Well done.
December 17, 2025
Jack at Protyre
I have been assisted by Jack every time I’ve been in over the last month or so and every time I’ve come in, he has been welcoming, kind and so helpful.
I have been dealing with car troubles for over a year now and Jack has helped me to get everything dealt with in just under a month. I couldn’t be more grateful for his attentiveness and efficiency in ensuring the smoothest process for me.
Thank you very much :)
December 13, 2025
Unprompted review
Quick efficient and easy to deal with
Quick efficient and easy to deal with. I’ve used them for MOTs and tyres.
December 15, 2025
Their technicians did what they said on…
Their technicians did what they said on the tin ! Tyres fitted and job completed quickly.
December 15, 2025
Protyre fitted me in super fast to…
Protyre fitted me in super fast to repair a slow puncture. Very grateful. Thank you
December 3, 2025
Puncture
Got a puncture at the end of the day today drove down with no notice, they had a new tyre on the van within the hour.
Friendliest guys in there super helpful and sorted me a good price would highly recommend to anyone needing any of there services.
December 11, 2025
Unprompted review
Reply from Protyre Autocare - Poole Barter Road
Hello Nick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Mrs Green,
We appreciate you taking the time to leave us this wonderful review! We're so glad to hear that our team in centre was helpful and efficient for you.
Best regards,
Eddie
Customer Care - Protyre
Great!
Really friendly and helpful staff and great work done! I used the online booking which was really easy. Thanks!
December 10, 2025
Reply from Protyre Autocare - Poole Barter Road
Hello Meg,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Racing though 10mph car park.
Just seen protyres van racing at great speed in a 10mph van in Wessex Ind EST going to Macdonald's. It's 9.15 am. Dangerous and bad attitude.
Just seen same van at 8.50am on his way to Macdonald's. Lot better driving.
December 8, 2025
Unprompted review
Reply from Protyre Autocare - Poole Barter Road
Dear John Tuson,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Very helpful staff which informed me of…
Very helpful staff which informed me of time taking to replace 2 tyres
Quick and efficient
December 5, 2025
Reply from Protyre Autocare - Poole Barter Road
Dear Mr Scholes,
We appreciate you sharing your feedback regarding the service you received at our Poole Barter Road branch.
We are delighted the team were helpful, quick, and efficient when replacing your tyres.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Poole Barter Road
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
November 28, 2025
Protyre are always so professional
Protyre are always so professional, helpful & knowledgeable.
The manager of the Barter road branch is brilliant.
November 26, 2025
Booked online for a 2pm waiting app
Booked online for a 2pm waiting app: 2 x front tyres. ( very good price) received a call at 8am day of job to ask if I could move it to 2.45pm so they can organise their day better. So agreed. Fine by me. Arrived at 2.28pm said they would be 1 hr. So left it with them. Came back at 3.18pm car hadn't moved? Asked if there was an issue, told they were very busy. Finally left there at 3.54pm. Could have been a little more organised.
November 26, 2025
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