Protyre Autocare - Rhyl Reviews 1,236

Friendly and helpful staff, competitive price

Service was OK except cost more than the original quote I was given. But my biggest complaint is the fact I was not allowed to pay with Klarna

Great service and knowledgeable staff.
Thanks for re gassing my air con recently, it was on discount online which helped me to book it .

The staff were helpful and polite. Their interactions with the customers is to be praised.
They carried out the work to a high professional standard.
I'll definitely use the garage again.

I had Ciaran who was extremely helpful with my time. He recommended a lot to me and went above and beyond to ensure that I had everything I needed. He saw me on a very timely fashion and the service was excellent. Would highly recommend this service as the staff are very approachable.

Great guys who know what they are doing, what more do you want.

Was told I needed extensive repair to exhaust system(which was replaced by Rhino 12months/2000 miles ago) and given estimate in excess of £300. Took the car elsewhere, exhaust just needed a joint tightening for £20. I was advised to avoid Rhino due to excessive costs but having used previously decided against that advice-I will not return to Rhino again and will advise others to avoid.

Ordered 2 new tyres and tracking check saved 40 pounds plus on the cost of tyres and tracking. the staff were very polite and knowlegeable. will be using the company again.

Had my aircon regassed at the Rhyl branch and couldn't be happier with the result. The lads and lasses kept me informed as to the progress of the job whilst I sat in the pleasant waiting area, and the car is now lovely and cool, even in the hottest weather. Will certainly use this company again.

A particular member of staff was very honest and very knowledgeable.
Pleased with the work done and can notice the improvement.

Friendly folks all round. Explained what needed doing and showed me what had gone wrong with my Aircon.

Great service I wouldn’t go any where else!

My first time at this garage. I was traveling back home to Scotland when my tyre pressure light came on.

I could see all the tyres were inflated - however the lights stayed on. I attended the buckley site after a quick google search.

First impressions were fantastic. The garage is in a big site - there was no parking but I could see that all the ramps were in use, the reception was full of other customers there were two people battling the phones and a 3rd dealing with every customer.

I initially thought I was going to told to book but when I started explaining my situation, Anthony took the time to listen. His attention was solely on my dilemma. Within minutes Anthony took my keys and got it on a free ramp. He check it out and checked the pressures. Thankfully all the tyres were fine and just needed inflating slightly.

I couldn’t be more thankful

I was advised my MOT was due (which I knew) - I felt I was in good hands !

An absolute credit !!

Thanks to Anthony and his team I got home safe and sound.

Arrived at Protyre Rhyl today with a nail in my tyre - I could see the place was busy - cars everywhere.

Went in and spoke with the chap with a beard and he advised i could be waiting up to an hour. 20 minutes later I was leaving !!

Couldn’t help me enough.

Thank you !!

Friendly knowledgeable staff. Prompt appointment. Good price. Would definitely use again. 👍

BEWARE BEWARE BEWARE

UPDATE 2nd June 2026. I previously took my car twice to pro tyres for 2 free checks. One for steering wheel and one for suspension. Guess what? They missed that it needed work. Needed a new O/S/F top strut mount. I knew something was wrong but wasn't sure what. Save yourself the time and hassle and use someone else

UPDATE AS per reply below, an area manager did not contact me nor was anything investigated. I just got an email from Anthony Owens who manages the place defending himself and covering his back for his manager (who was copied in) No accountability. Stay clear if you need any work doing. Don't believe the exorbant amounts they quote. Look elsewhere and shop around before believing their bs. Anthony also openly complains and bad mouths other customers, not only in front of the customers in the waiting room, but he also complains to them, going into detail how annoying another customer is. He should not be in management

UPDATE: I got the clutch sorted for £600 elsewhere with an OE standard clutch kit. Please don't get swindled by these unscrupulous people.

My Yaris needed a new clutch. Got told it was £1600 and it would take 7 hours. I knew it didn't take that long and I knew the price was daylight robbery. I left and emailed Anthony Owen the manager and asked for a break down of the costs. £100 an hour labour charge and and everything else came to £1200 which is still ridiculous and more than double the price of other garages. He then said his colleague Sam quoted me £1400 and I replied my ears work fine.

Disgustingly unprofessional. Don't bother using these guys. Especially if you are a woman. They think you are a bit thick and quote ridiculous prices like it's standard.

Great service - booked in for a replacement tyre. I turned up early and they started straight away. I was in and out within 25 minutes.