Great service, made to feel welcome with free tea and coffee while we waited for our tyres to be fitted. Tyres were competitively priced and a great range to suit all budgets.
Company replied
Location
Switch locationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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See what reviewers are saying
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked i... See more
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The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... See more
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I took my car to the garage to have the wheel alignment checked and adjusted. Before the work was carried out, I had already noticed that when driving slowly with the driver's window open, I could... See more
Company replied
Company details
About Protyre Autocare - Rhyl
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom
- 01745 777000
4.6
Excellent
1K reviews
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Great service
Great service, made to feel welcome with free tea and coffee while we waited for our tyres to be fitted. Tyres were competitively priced and a great range to suit all budgets.
August 10, 2026
Reply from Protyre Autocare - Rhyl
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Christina,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Same day appointment
Same day appointment. Polite and efficient. What else can you ask for.
August 12, 2026
Reply from Protyre Autocare - Rhyl
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was actually surprised gave my tyres a…
Was actually surprised gave my tyres a thorough check.Overall, a first-class place to use.
August 12, 2026
Reply from Protyre Autocare - Rhyl
Hello William,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service with work carried out…
Great service with work carried out quickly and to perfection. Second time using these guys and will definitely be coming here for the foreseeable future
August 12, 2026
Reply from Protyre Autocare - Rhyl
Hello Shafaan,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Top service
Good helpful staff very informative. Great prices no wonder they are always busy.
August 10, 2026
Reply from Protyre Autocare - Rhyl
Hello Pauline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Type pressure was set badly wrong on…
Type pressure was set badly wrong on each of the 4 new tyres.
I had to inflate them properly myself.
August 7, 2026
Reply from Protyre Autocare - Rhyl
Dear Valerie White,
Thank you for taking the time to raise your concerns.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The quality of the the fitting was satisfactory…
The quality of the the fitting was excellent, however I feel the attitude of the desk staff could be better. I felt that he could have been slightly more helpful, where as he seemed short and too busy to one satisfy my issue with staggered wheel sizing, and also told another customer off for bringing in a car late with tred that was illegal, I thought this being discussed in the office/ waiting area was petty and unprofessional.
August 1, 2026
Reply from Protyre Autocare - Rhyl
Dear Owen Harris,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tremendous service yet again from the…
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked in at my soonest convenience and they arranged for the work to be completed within a day. I had also informed them of an additional advisory on my mot,which they undertook while my car was having the work done. They also completed this repair also. I was kept informed of the progress by Sam and costings,to enable me to authorise further repairs. The staff were professional,thorough, courteous and always make you smile with their marvellous customer service. I'm back again in 3 weeks, for a free review of the work undertaken . Faultless service.
August 5, 2026
Reply from Protyre Autocare - Rhyl
Hello Kay,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
uspension and Wheel Alignment Issue
I took my car to the garage to have the wheel alignment checked and adjusted.
Before the work was carried out, I had already noticed that when driving slowly with the driver's window open, I could hear a rubbing or scraping noise coming from the right-hand side, seemingly from the area of the rear wheel. I mentioned this to the technicians, but the issue was not resolved.
I then took the car back for a second inspection, and once again I was told that everything was completely fine and that there was nothing wrong with the vehicle.
However, I do not agree. I believe the problem still exists, and I do not think the work was carried out thoroughly. As a result, I am not completely satisfied with the service.
July 31, 2026
Reply from Protyre Autocare - Rhyl
Dear Dr. Fél Tamás ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Best company around
Best company around. The guys are always honest with everything and will go above and beyond to help you out even with paying. Also if products come cheaper they tell you rather than just making you pay the quoted price. Incredible company.
August 5, 2026
Reply from Protyre Autocare - Rhyl
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Deanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
High standards
Service is high with minimum waiting time. Additional brake and tyre checks are carried out as part of the service, which is excellent.
July 1, 2026
Reply from Protyre Autocare - Rhyl
Hello Jeremy,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Arrived and got it straight on the ramp…
Arrived and got it straight on the ramp and changed the tyre.
Staff were friendly, fast, efficient and was all done in half an hour.
Will definetly fo there again and would highly recommend them.
August 3, 2026
Reply from Protyre Autocare - Rhyl
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Shocking customer service!
Visited Bodelwyddan Rhino garage today as I needed new tyres for my car but unsure about a couple of them as to whether they needed replacing so asked the man if someone could visually check how many I needed so they could be ordered and fitted when they had an appointment.
I was told No! there was nobody available for a 60 sec visual inspection so they could be ordered and I could book it in for whenever they had an appointment I asked again is no one available just to have a quick glance for me? Answer was No again!
Reason because he was snowed under with all his paper work and all the others were busy working on cars I was told to come back tomorrow.
There were 3 of them at desks in the reception but only one person on the phone and no other customers waiting.
Appalling customer service and clearly don’t want the business!
Well you have just lost my custom and my families and anyone else I can warn off!
Just been to another garage with a totally different attitude towards there customers, advice received in 60 secs order placed and being fitted tomorrow
Protyre just lost my sale of £400
Avoid this place like the plague if you can.
Protyre…. don’t bother with the standard auto reply won’t be returning
July 31, 2026
Unprompted review
Reply from Protyre Autocare - Rhyl
Dear Heather Fairs,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Did the job with no fuss
July 29, 2026
Reply from Protyre Autocare - Rhyl
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Anthony and team give excellent service
Excellent service always willing to help given by Anthony Sam and team
July 27, 2026
Reply from Protyre Autocare - Rhyl
Hello Mrs Day,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Anthony and the team at Rhyl.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Great service by the staff
Great service by the staff, good price and got seen quickly. 👌
July 27, 2026
Reply from Protyre Autocare - Rhyl
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked the car in online
Booked the car in online, for a Air con regas. Did the job same day, no fuss.
July 22, 2026
Reply from Protyre Autocare - Rhyl
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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