My experience with Protyre Autocare - Rhyl was very good. Excellent service right from the beginning. My car was booked for a service and all my questions was answered and advice was given to me i... See more
Company replied
Location
Switch locationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely fantastic service as always! The staff are always so lovely, friendly and polite, and nothing is ever too much trouble. Had my tyres done and the whole process was really quick and effici... See more
Company replied
Very time efficient. Friendly and welcoming staff members. Adequate seating area. Most importantly a thorough job and would highly recommend. Ciaran Davies was in charge or my MOT and diagnostics prov... See more
Company replied
Took car for mot cost me 917.00 Failed broken spring Tod me I needed to replace both and bolt in 1 tyre told me I needed to replace 2 do car was balanced not sure why I had to replace 2 of each when... See more
Company replied
Company details
About Protyre Autocare - Rhyl
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom
- 01745 777000
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked in for tyres
Booked in for tyres, ones delivered were the wrong ones so alternative was found, suggested and given the necessary information to make a choice. Very friendly and knowledgeable giving piece of mind.
September 28, 2026
Reply from Protyre Autocare - Rhyl
Hello Angela,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My car broke down
My car broke down and, after being towed into Rhino Tyres, it was diagnosed and a faulty fuel injector was replaced on the same day. Excellent service, thank you.
September 28, 2026
Reply from Protyre Autocare - Rhyl
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Dear RICHARD DYER,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Rhyl
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient
Very efficient, good communication, and work done explained.
Thank you
September 23, 2026
a very happy customer
The guys are Protyre were able to fix my puncture in no time with what seemed like no trouble at all. Very polite and helpful. I will definitely be calling upon their services in the future.
September 21, 2026
Reply from Protyre Autocare - Rhyl
Hello Nads,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient service
Very efficient service , tracking was checked and the alignment readings expected to me
September 18, 2026
Reply from Protyre Autocare - Rhyl
Hello Andrew,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff at the desk was polite and…
The staff at the desk was polite and helpful. I ordered 2 all seasoned tyres for my Nissan Qashqai with incorrect index load. The tyre with the correct index load is a bit pricey, but he reordered it without extra charge and fitted it the next day.
September 16, 2026
Reply from Protyre Autocare - Rhyl
Hello Jefferson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First Class MOT service as usual.
Great service from the team at this location. Friendly, efficient and courteous.
September 3, 2026
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A very friendly welcome on arrival
A very friendly welcome on arrival, offered tea or coffee. Comfortable seating area and the MOT was conducted in an efficient and timely manner. Lots of customer parking, very convenient. Thank you Protyre Rhyl 👍🏻
September 11, 2026
Reply from Protyre Autocare - Rhyl
Hello Michele,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Colin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent
Excellent, speedy service. Polite informative staff & clean premises so i could go off to work in office uniform
September 9, 2026
Reply from Protyre Autocare - Rhyl
Hello Debbie,
Thank you for sharing your positive feedback! We are delighted to hear that you experienced excellent, speedy service from our team at Rhyl. We appreciate your business!
Best regards,
Eddie
Customer Care - Protyre
Very good garage excellent service…
Very good garage excellent service great staff very helpfull
September 9, 2026
Reply from Protyre Autocare - Rhyl
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online
Easy to book online, knowledgeable staff, very pleased with the work undertaken. Have used Protyre Rhyl for tyres for a number of years and now will have my cars serviced there.
September 4, 2026
Reply from Protyre Autocare - Rhyl
Hello Alec,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really fell into this company this by accident.
Really fell into this company this morning by accident. I am so glad I did. Had a totally flat Tyre and after pulling in was sorted almost immediately, great team, helpful staff. Very good prices. Will travel from Llandudno again to come here. Thank you guys
September 3, 2026
Unprompted review
Reply from Protyre Autocare - Rhyl
Dear Mr Byrne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We are pleased to know that we could assist you so quickly and efficiently.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
High quality service from a fabulous team
It’s always so easy to book and never a hassle getting work done. The team were very understanding and accommodating of last minute postponements. I never feel patronised or that I’m being misinformed, and everyone is friendly and respectful and seem to be genuinely happy to be working there. The service is professional from checking in at reception to handing back of the keys and I’m always confident that the work has been carried out to the highest standard. Overall a very positive environment and a committed and professional team. I wouldn’t trust my car with anyone else.
August 29, 2026
Reply from Protyre Autocare - Rhyl
Hello Claire,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient & proffesional
September 2, 2026
Reply from Protyre Autocare - Rhyl
Dear Customer,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
An excellent Service at a fair price
An excellent Service at a fair price, Can't really ask for more.
August 31, 2026
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.