The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... See more
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Location
Switch locationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
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Great service, made to feel welcome with free tea and coffee while we waited for our tyres to be fitted. Tyres were competitively priced and a great range to suit all budgets.
Company replied
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked i... See more
Company replied
I took my car to the garage to have the wheel alignment checked and adjusted. Before the work was carried out, I had already noticed that when driving slowly with the driver's window open, I could... See more
Company replied
Company details
About Protyre Autocare - Rhyl
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, United Kingdom
- 01745 777000
4.6
Excellent
1K reviews
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Very quickly booked in for my tyres to…
Very quickly booked in for my tyres to be replaced. Very pleasant staff. Very good service
October 27, 2025
Reply from Protyre Autocare - Rhyl
Hello Jenny,
We would like to thank you for sharing your feedback regarding the service you received at our Rhyl branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and efficient
Very helpful and efficient. Nice atmosphere and I even commented on the fact the reception area smelt lovely!
October 24, 2025
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great company to deal with
Great company to deal with - courteous and professional all the way
October 15, 2025
Have used procure on several…
Have used procure on several occasions.Everybody extremely helpful and courteous. The gentleman on reception is a absolute asset to your company I wish there were more like him.He makes a great cup of coffee (machine) for a elderly lady😁👍
October 13, 2025
Reply from Protyre Autocare - Rhyl
Hello Susan,
We're happy to hear that everyone in centre has been so helpful and courteous during your visits. It's great to know the team member at reception made such a positive impression and that you enjoyed the coffee. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Excellent value for money and a…
Excellent value for money and a friendly, professional service....highly recommended!
October 13, 2025
Reply from Protyre Autocare - Rhyl
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Hadyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
October 8, 2025
Reply from Protyre Autocare - Rhyl
Hello Mr Hughes,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
First Class
October 4, 2025
Reply from Protyre Autocare - Rhyl
Hello Glyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I recently booked my vw t-roc car in…
I recently booked my vw t-roc car in for 2 front tyres. I was told ,that due to cracking, that my rear tyres needed replacing. So I booked them in a week later. I also booked for a free wheel alignment check. I noted at the time the price for adjusting the wheel alignment was £28.
On return, the receptionist , told me that the alignment was slightly out.
I said ok adjust it. He said that's £ 46 !. To which I said no, it's £28 ! He said no, that's the online price. So he said I would have to rebook the car in to get that price. At this time, the car was on the ramp , with the alignment equipment attached and the mechanic, waiting around for instruction ! I said that it is ridiculous and then said you are trying to exploit the situation. I then said no, so protyre, instead of getting £28 got nothing!!
In summary , I and my family will never use protyre again !!
I am telling everybody I know also not to use them !!
A very angry ex customer!!
September 3, 2025
Reply from Protyre Autocare - Rhyl
Dear Mr Miller,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Very good customer service
Very good customer service
I had a puncture mikes from home and needed fast service which I got
It’s not just about the repair etc it’s about the customer feeling welcome and important and the Rhino guys have nailed it ( pardon the pun)
Refreshing change to the usual high street garage service where you’re seen as a number not a valued customer
September 26, 2025
Reply from Protyre Autocare - Rhyl
Hello Mr Flanagan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rhyl
Hello Nilo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rhyl branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
Great experience, friendly staff. New tyre, tracking and wheel balancing all done at a great price and in a timely manner. Would highly recommend. And will be using them in future.
September 17, 2025
Seen without appointment
I popped in without appointment as I suspected I had a slow puncture.
They dealt with it straight away.
Great service.
September 12, 2025
Always great service from the guys there
September 10, 2025
Highly recommended tyres garage in local area!
Excellent communication between myself and the staff member on reception
Very professional and knowledgable about what tyres were best for my car
Extremely helpful and knew if there was a problem with anything, they are very trustworthy
September 10, 2025
Just a very well run business
Just a very well run business. Efficient and quick service
September 10, 2025
Reply from Protyre Autocare - Rhyl
Hello David,
We're happy to hear that you found booking easy and appreciated our team in centres knowledge and customer service. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
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