Protyre Autocare - Rhyl Reviews 

Car failed mot with damaged tyre and 6 advisories. Asked for replacment tyre but could not fit me in as a member of staff was off. Took car to a different mot centre and found tyre not damaged and advisories not needed. Other work required for mot was ok.

Very easy to book. Very responsive and did a great job. Garage was pristine, which was nice to see. Great experience.

Very helpful in the Bodelwyddan branch. The manager went through the different options available to me. Booking was quick and easy, value for money

Seen on time and MOT carried out in a proffesional manner.

Always supportive and helpful and do exactly what is agreed - clean and safe place to have work conducted - Good communication

Annua! Convenient

Value for money
Pleasant staff
Efficient work

Had 4 new tyres fitted in a few hours
Impressive fast service
Very happy

When you leave a negative review on this company's web site, which is justified you get a reply please contact us by sending an email address and one our team will contact you? They never do. They put their staff first and customers second. My previous review is in on Trustpilot.

I'm never disappointed with the service I get at Rhino. I take both my cars there regularly and trust the staff to take good care of them. I'm more than happy to sometimes pay a little bit extra than other garages because I know the quality is top notch. Thank you so much to everyone at Rhino :)

Very friendly and helpful staff! Highly recommend this garage if you want discounted tyres by booking online!

This company do not deserve a one star rating after the service and abuse I received? The staff were absolutely disgraceful and like a pack of baited dogs when I questioned the situation regarding my MOT. The manager just backed his staff to a degree that I felt frightened as a customer and I was threatened with the police? The manager which I believe afterwards was not the manager but under manager stated that the hankook tyres fitted to my car were of poor quality as a premium tyre? although hankook give a 6 yrs warranty on these tyres and the ones fitted on my car are under 3 yrs old, but the MOT tester S. T. Taylor-Williams put an advisory on these tyres that were slightly damaged/cracking or perished. I took my car to an independent tyre company and they found no issues with the hankook tyres. Therefore in my opinion I think protyres wanted me to buy 4 new tyres? I will follow this up with hankook and obtain their opinion. Conclusion stay away from Protyres and use another company you will be better off.
Protyres wanted me to reach out to them. I did this with no response from them. In the mean time the manager of the Rhyl branch eventually replied and stated it would take 5 - 10 working days to reply very rude and stated that he does not have to reply on my say so. Also guess what his investigation found in favour of his staff. So as a customer do not challenge their decisions. So I do not know what criteria they use to determine the fault on a tyre it is just visual on the mot tester ability? The manager stated in no uncertain terms he wants pictures of the said tyres to investigate further. Return pictures with him circling the defect which was a joke as anyone can see no issues, but in his opinion his mot tester was in the right. Oh dear stay away from this Rhyl branch?

I take my Tesla model s here and these guys have saved me a fortune on tires. Great customer service 5*

Good communication, reasonable price timely delivery of the service

Very helpful staff clean and tidy well equipped workshop

That dreaded MOT time again, but great service from polite & knowledgeable staff. I have always received great advice, treatment & fair pricing. Highly recommended

Efficient friendly and polite

Efficient and courteous service.
Easy to make an appointment for tyres and MOT .

Keep the good work up

Helpful and friendly. Efficient service