Thoughtful caring staff -I was given a time when they could do my repair, they were very prompt and the repair was carried out in the stated time
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See what reviewers are saying
Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously. Not a stocked brand or size, and wanted to keep same all round. Ordered online for av... See more
I went for a (reduced price) aircon regas and the guys at Ripley gave my car a thorough examination. They pointed out a few things and I got booked in for a couple of days later on Spring Bank Holida... See more
Efficient The service was speedy, but upon arrival to collect car to mechanics were just out the front smoking, the younger lad then said he couldn't complete the full job as there was a issue wit... See more
Company replied
Company details
About Protyre Autocare - Ripley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5/7 Derby Road, DE5 3EA, Ripley, United Kingdom
- 01773 847130
4.6
Excellent
345 reviews
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Staff are very helpful the new staff…
Staff are very helpful the new staff are a lot better. Had a bad experience two years ago at your Belper branch that damaged my brakes and at first would not admit it till pentagon vauxhall got involved. With the new staff I would now recommend recommend the Ripley branch.
September 17, 2025
Reply from Protyre Autocare - Ripley
Dear Customer,
We're happy to hear that our staff were helpful and that you recommend our Ripley branch.
We appreciate you bringing your past experience to our attention. We value your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
Very helpful, quick service in changing two tyres,polite and reasonable price.
Changed my wheel nuts as well two days later
September 17, 2025
Reply from Protyre Autocare - Ripley
Dear Lynda Mullis,
We're happy to hear that you found our service at our Ripley branch helpful and quick when changing your tyre.
We appreciate your positive feedback regarding our polite service and reasonable prices, including the wheel nut change.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Brilliant service
Brilliant service, couldn't fault the staff. No quibble about looking at the car several times after the initial work completed to sort a problem. Would highly recommend
September 8, 2025
Reply from Protyre Autocare - Ripley
Dear Richard Guard,
We appreciate you sharing your positive experience you had at our Ripley branch.
We're happy to hear that you received brilliant service from our staff and that they were able to resolve the problem. We're glad you would recommend us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Accident and flat tyre
After having an accident outside the shop and weekend ago. The shop was due to shut but I had a completely flat tyre, they stayed and got my tyre sorted for me. Fantastic service and excellent staff.
September 3, 2025
So helpful and professional
Able to fit me in straight away, extremely helpful and went above and beyond with their help. Excellent service
September 3, 2025
I booked online and didn’t know the…
I booked online and didn’t know the place. Arrived on site and staff are very helpful
August 29, 2025
a walk around ripley.…
a very warm greeting from staff .we said we would have a walk around ripley while they regased the car they told us where we could get a drink and something to eat if needed.in the end we had a breakfast at the local whetherspoons had a good look around ripley.many thanks j taylor.
August 29, 2025
Efficient
Efficient
The service was speedy, but upon arrival to collect car to mechanics were just out the front smoking, the younger lad then said he couldn't complete the full job as there was a issue with the alignment machine.
It wouldn't stop me buying more tyres last minute, but will definitely look elsewhere
August 29, 2025
Reply from Protyre Autocare - Ripley
Dear Mr Smith,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The workshop staff was friendly
The workshop staff was friendly, the tire change and wheel balancing were done very quickly.I can only recommend.
August 13, 2025
Reply from Protyre Autocare - Ripley
Hello Jaroslay,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ripley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Excellent guys
Excellent guys, always get great service and prices are as good as they get, would highly recommend
August 11, 2025
Great service
Great service, friendly and polite. Quick tyre repair.
My first choice for all my tyre, battery and exhaust needs. Thank you
August 6, 2025
Had both mine and my daughters air con…
Had both mine and my daughters air con re gassed, cheapest around and service was great. Very friendly, highly recommended
July 30, 2025
Reply from Protyre Autocare - Ripley
Dear Miss Fenell,
We're happy to hear that you found our service great at our Ripley branch and the most affordable for your air con regas needs. We appreciate your friendly recommendation.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
customer care - Protyre
Very helpful and efficient and friendly.
July 30, 2025
Reply from Protyre Autocare - Ripley
Hello Mrs Brooks,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ripley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service,well pleased the…
Excellent service,well pleased the staff are extremely efficient at this branch,will definitely use Protyre very soon ,and would most certainly recommend this firm.
July 23, 2025
Reply from Protyre Autocare - Ripley
Hello Stuart,
We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Brilliant service yet again!
Rang up on a week day at 4pm with a slow
Puncture and I was in, patched up and back home within an hour and a half. Kim and Chris were excellent, very friendly and even did a free tyre check while repairing the tyre. I can’t fault them. I wouldn’t go anywhere else!
July 28, 2025
Reply from Protyre Autocare - Ripley
Hello Jo,
We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
It was prompt and provided a proper…
It was prompt and provided a proper readout of my tyre tracks and pressure
July 28, 2025
Reply from Protyre Autocare - Ripley
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Ripley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Really helpful chap
Really helpful chap! Checked my tyre and gave me advice, didn't push a sale but decided on a new tyre anyway. I'm definitely going to be going there again and my husband said he's going to get his tyres from there in future. Prices very good aswell!
July 23, 2025
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